DW-340 AI-Powered Selling
The Microsoft DW-340 AI-Powered Selling course equips sales consultants, CRM analysts, and business analysts with skills to design and configure AI-enhanced sales solutions using Dynamics 365 Sales, Copilot, and autonomous agents. It solves the critical pain point of inefficient seller workflows by teaching how to automate lead qualification, opportunity management, and deal closing using AI—addressing a market where 77% of businesses report talent shortages in AI-driven sales roles. Learners gain hands-on ability to deploy AI agents that improve forecasting accuracy and seller productivity across the lead-to-cash process.
This course prepares learners for the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification (exam AB-210), with Koenig’s official vendor-authorized courseware and 30-day lab access ensuring real-world readiness. Graduates emerge positioned to drive AI transformation in sales organizations, unlocking career advancement in high-demand roles focused on intelligent revenue operations.
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Request CustomisationCourse Overview
The Microsoft DW-340 AI-Powered Selling course is designed to equip sales professionals and consultants with the skills to leverage artificial intelligence in modern sales environments, specifically through Dynamics 365 Sales and its integrated AI capabilities. This course prepares learners for the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification, targeting roles such as Sales AI Consultant, Business Analyst, and Functional Consultant. With 77% of high-growth organizations adopting AI in their sales processes, this training addresses a critical industry shift toward intelligent automation and data-driven decision-making. Participants gain expertise in configuring AI-powered workflows that enhance seller productivity, improve lead conversion, and accelerate pipeline velocity across the lead-to-cash lifecycle.
Learners engage with core Microsoft technologies including Dynamics 365 Sales, Microsoft Copilot, AI Agents (such as the Sales Opportunity Agent and Sales Qualification Agent), AI Hub, and embedded forecasting and analytics tools. The hands-on lab environment is delivered through the Azure Portal and Dynamics 365 interface, where students configure AI-driven features like predictive lead scoring, automated opportunity monitoring, and intelligent follow-up workflows. A key project involves setting up a fully operational AI agent that identifies at-risk deals and triggers proactive customer engagement, simulating real-world deployment scenarios. These labs emphasize practical configuration, governance, and responsible AI practices within a live cloud environment.
This course directly supports career advancement by preparing candidates for the industry-recognized Microsoft Certified: Dynamics 365 Sales AI Consultant Associate credential, which is increasingly sought after in digital transformation initiatives. Professionals with Dynamics 365 and AI integration skills command average salaries of $95,000–$125,000, reflecting strong market demand. Koenig Solutions enhances this learning path with Guaranteed-to-Run scheduling, official Microsoft courseware, and access to expert instructors for 1-on-1 mentoring. Upon completion, learners are positioned to lead AI adoption in sales organizations, driving efficiency, accuracy, and revenue growth in data-centric selling environments.
What You'll Learn
Skills You'll Gain
Prerequisites
- Proficiency in Microsoft Dataverse
- Experience with AI Builder configuration
- Ability to build Power Automate cloud flows
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of DW-340 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the DW-340 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Dynamics 365 Sales AI Consultant
- AI-Powered Sales Solution Architect
- CRM Business Analyst
- Sales Operations Consultant
- Power Platform AI Consultant
- Lead-to-Cash Process Specialist
Companies Hiring
and 5,000+ organizations worldwide seeking DW-340 certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
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“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
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“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
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“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
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“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the DW-340 training course
Is the certification exam included in the DW-340 AI-Powered Selling course, and what is the exam fee if separate?
What training formats does Koenig offer for DW-340 AI-Powered Selling, and is it Guaranteed-to-Run?
How long is lab access provided for DW-340 AI-Powered Selling, and what environment is used?
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How long is the certification valid after completing DW-340 AI-Powered Selling, and what is the renewal process?
What post-training support does Koenig provide after completing the DW-340 AI-Powered Selling course?
What are the prerequisites or prior experience needed for the DW-340 AI-Powered Selling course?
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How does the DW-340 AI-Powered Selling course compare to self-study in terms of effectiveness and time investment?
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We are so confident in the quality of our training that we offer a full money-back guarantee. Not satisfied? Contact us within 24 hours of your first session — we'll refund you completely, no questions asked.