Transforming Customer Engagement With Microsoft Copilot

12 Oct 2026 09:30 AM CST

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Webinar Overview

Learn how organizations can enhance customer interactions, improve service delivery, and build stronger customer relationships using AI-powered capabilities.

Key Points

Customer engagement challenges
AI-assisted customer interactions
Personalized customer experiences
Intelligent recommendations

Meet The Trainer

Frank Ilemona Oguche

Experienced trainer skilled in Microsoft Dynamics 365 Customer Insights, CRM, and model-driven apps. Known for enhancing customer experiences and sales processes, with a track record of training clients in Dynamics 365 solutions.

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Transforming Customer Engagement With Microsoft Copilot