Customer Privileged Access Management (formerly SecureLink Customer Connect) training
Master the Imprivata Customer Privileged Access Management (formerly SecureLink Customer Connect) platform to solve critical third-party access risks faced by enterprise access administrators. This course delivers hands-on training in secure remote access, user management, and audit-ready session controls, addressing the 68% of organizations that report third-party breaches as a top security concern. Gain skills to enforce least-privilege access and full session visibility across customer networks.
Prepare for the Imprivata CPAM Certified Administrator certification with Koenig’s official vendor-authorized courseware and 30-day lab access. Build career-ready expertise in securing privileged access for service providers, enabling compliance and trust—key drivers in 90% of vendor security assessments.
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Course Overview
The Imprivata Customer Privileged Access Management (formerly SecureLink Customer Connect) training is a comprehensive two-day, instructor-led virtual program designed to prepare IT professionals for the Imprivata CPAM Certified Administrator certification. This course is tailored for roles such as Customer Privileged Access Management Administrators, Enterprise Access Administrators, and Remote Access Security Engineers who are responsible for securing third-party access to customer networks. With over 2,000 organizations globally adopting Imprivata’s CPAM platform to meet stringent security and compliance requirements, this training equips professionals with in-demand skills to manage secure, auditable remote access for service providers and technology vendors.
Participants engage with core components of the Imprivata CPAM platform, including Gatekeeper Groups, Service Profiles, User Roles, Admin Logs, and Host & Services configuration, all within a secure virtual lab environment. The course includes hands-on labs where students configure and register a Gatekeeper, create and manage customer access policies, and establish secure remote connections using real-world scenarios. Learners also gain practical experience generating audit reports and implementing Quick Connect workflows, simulating operational tasks they will perform in enterprise environments. As part of the blended learning approach, attendees receive access to the Imprivata Learning Center, featuring self-paced eLearning modules that reinforce classroom instruction and lab exercises.
This training directly prepares candidates for the Imprivata Customer Privileged Access Management (CPAM) Certified Administrator credential, a recognized qualification that validates expertise in secure remote access governance. Certified professionals are well-positioned for career advancement in cybersecurity and identity management, with roles in this domain seeing median salary increases of 15–20% according to industry benchmarks. Koenig Solutions enhances this learning journey with official Imprivata courseware, Guaranteed-to-Run batches, and optional 1-on-1 training, ensuring personalized attention and exam readiness. Graduates emerge ready to lead secure access initiatives, reduce third-party risk, and support compliance in complex, multi-vendor IT environments.
Skills You'll Gain
Prerequisites
- Completion of Imprivata Customer Privileged Access Management (formerly SecureLink Customer Connect) training through their online self-paced eLearning platform. This foundational course ensures participants gain essential knowledge of privileged access management in healthcare environments.
- Experience using web-based administration interfaces and SaaS platforms. This familiarity helps learners efficiently navigate Imprivata's Customer Privileged Access Management system for secure remote access.
- Understanding remote access protocols such as RDP, SSH, and VNC. These skills are vital for managing secure connections in Customer Privileged Access Management training.
- Familiarity with role-based access control (RBAC) and user provisioning workflows. These concepts are core to implementing effective privileged access policies covered in the course.
- Knowledge of network security principles, including firewalls and secure tunneling. This background supports understanding how Imprivata's Customer Privileged Access Management safeguards healthcare data.
- Basic understanding of identity and access management (IAM) concepts. This foundation helps learners grasp the security strategies taught in Customer Privileged Access Management training.
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Customer Privileged Access Management (formerly SecureLink Customer Connect) training certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Customer Privileged Access Management (formerly SecureLink Customer Connect) training certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Privileged Access Management Administrator
- Customer Privileged Access Management (CPAM) Administrator
- Identity and Access Management (IAM) Engineer
- Security Compliance Analyst
- Remote Access Security Specialist
- Vendor Access Manager
Companies Hiring
and 5,000+ organizations worldwide seeking Customer Privileged Access Management (formerly SecureLink Customer Connect) training certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Customer Privileged Access Management (formerly SecureLink Customer Connect) training training course
Is the Imprivata Customer Privileged Access Management (formerly SecureLink Customer Connect) training certification exam included in the cost, and what is the exam fee if separate?
What training formats does Koenig offer for the Customer Privileged Access Management (formerly SecureLink Customer Connect) training, and is Guaranteed-to-Run scheduling available?
How long is lab access provided for the Customer Privileged Access Management (formerly SecureLink Customer Connect) training, and what type of environment is used?
What is Koenig's rescheduling and cancellation policy for the Customer Privileged Access Management (formerly SecureLink Customer Connect) training?
What is the format, number of questions, passing score, and time limit for the Customer Privileged Access Management (formerly SecureLink Customer Connect) training certification exam?
How long is the Customer Privileged Access Management (formerly SecureLink Customer Connect) training certification valid, and what is the renewal process and cost?
What post-training support does Koenig provide after completing the Customer Privileged Access Management (formerly SecureLink Customer Connect) training?
What are the prerequisites or prior experience needed for the Customer Privileged Access Management (formerly SecureLink Customer Connect) training?
What is the salary impact or career benefit of obtaining the Customer Privileged Access Management (formerly SecureLink Customer Connect) training certification?
How does the official Imprivata Customer Privileged Access Management (formerly SecureLink Customer Connect) training compare to self-study options?
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