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AB-210T00-A: Accelerate sales pipelines with AI in Dynamics 365

The AB-210T00-A: Accelerate sales pipelines with AI in Dynamics 365 course equips Business Analysts and Functional Consultants with skills to design AI-enhanced sales solutions using Dynamics 365 Sales and Microsoft Copilot, addressing the growing demand for AI-driven sales efficiency as 75% of high-growth companies now prioritize AI in their sales tech stack. It solves the challenge of manual lead qualification and forecasting inaccuracies by enabling professionals to automate workflows and improve decision-making.

This course prepares learners for the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification, featuring official vendor-authorized courseware and 30-day lab access at Koenig Solutions. Graduates gain the expertise to drive AI-first sales transformations, leading to faster deal closures and improved revenue performance in modern sales organizations.

24 Hours (3 Days)
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0+ professionals trained

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Course Overview

The Microsoft course AB-210T00-A: Accelerate sales pipelines with AI in Dynamics 365 is designed for business analysts, functional consultants, and AI solution architects aiming to master AI-driven sales transformation. This intermediate-level training prepares candidates for the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification, focusing on real-world applications of artificial intelligence in the lead-to-cash process. Learners will explore how to configure AI-enhanced workflows using Dynamics 365 Sales and Microsoft Copilot, enabling smarter decision-making and improved seller productivity. With 75% of sales organizations projected to adopt AI tools by 2025, this course equips professionals with in-demand skills to design intelligent sales pipelines that align with revenue goals and governance standards.

Students engage with core Microsoft technologies including Dynamics 365 Sales, Microsoft Copilot, Power Automate, Dataverse, and Teams within a hands-on lab environment accessed through the Azure Portal. The course includes practical labs where learners configure predictive scoring models, deploy the Sales Qualification Agent, and set up the Sales Research Agent to automate deal intelligence. A key project involves building an end-to-end AI-powered sales workflow that integrates conversational intelligence, opportunity research automation, and forecasting enhancements. These exercises simulate real-world scenarios such as optimizing lead prioritization and accelerating deal closure using AI agents, ensuring participants gain applied experience with Microsoft’s AI capabilities in a governed environment.

By completing AB-210T00-A: Accelerate sales pipelines with AI in Dynamics 365, professionals are well-prepared for the Exam AB-210 and the associated Microsoft certification, recognized globally for validating expertise in AI-driven sales solutions. Certified consultants report an average salary increase of 20-25% in roles involving sales automation and AI integration. Koenig Solutions supports learners with official Microsoft courseware, 1-on-1 training, and a Guaranteed-to-Run schedule, ensuring access to up-to-date labs and expert instruction. Graduates emerge ready to lead AI adoption in sales organizations, driving measurable improvements in pipeline velocity and revenue performance.

What You'll Learn

Configure Sales Copilot within Dynamics 365 Sales to automate routine administrative tasks and enhance seller productivity.
Deploy Lead Scoring models using AI-driven insights to prioritize high-value prospects and improve conversion rates.
Analyze customer interaction data through AI-powered conversation intelligence to refine sales strategies and coaching.
Integrate Power Automate flows with Dynamics 365 Sales to orchestrate cross-platform workflows and streamline lead management.
Optimize pipeline health by utilizing predictive forecasting and AI-based relationship analytics to identify at-risk deals.
Automate personalized customer engagement by leveraging Sales Research Agent capabilities to synthesize account intelligence.

Prerequisites

Recommended knowledge before taking this course
  • Functional knowledge of interpreting your organization's sales processes and seller experience, essential for leveraging AI in Dynamics 365 sales pipelines with Microsoft AB-210T00-A.
  • Experience building and extending model-driven apps in Power Platform helps you customize AI-driven sales solutions effectively.
  • Hands-on experience creating Power Automate cloud flows enables automation of sales tasks with AI integration.
  • Intermediate-level configuration skills in Microsoft Power Platform are necessary to implement AI features in Dynamics 365 Sales.
  • Familiarity with Dynamics 365 Sales core features and the data model in Dataverse ensures smooth AI deployment.
  • Understanding AI-powered features like predictive scoring and conversational intelligence enhances your ability to accelerate sales pipelines using Microsoft AB-210T00-A.
  • These prerequisites prepare you to maximize the benefits of AI in Dynamics 365, transforming your sales process and boosting efficiency.
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Certification Exam

Everything you need to know about the AB-210 certification exam

Exam Details
Exam Name
AB-210
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Not applicable
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AB-210T00-A: Accelerate sales pipelines with AI in Dynamics 365

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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of AB-210 certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the AB-210 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Dynamics 365 Sales AI Consultant
  • AI Solutions Consultant
  • Sales Operations Analyst
  • CRM Business Analyst
  • AI-Enhanced Sales Process Designer
  • Functional Consultant - Dynamics 365

Companies Hiring

5,000+
Microsoft Accenture Deloitte Avanade Capgemini EY PwC Salesforce Cognizant TCS

and 5,000+ organizations worldwide seeking AB-210 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

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    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

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    Business Intelligence Lead

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    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

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    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    Data Platform Engineer

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  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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