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Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520)

The Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) course is designed for cloud administrators and IT operations leads responsible for managing Atlassian Cloud organizations. It equips learners with skills to configure user access, enforce security policies, manage licenses, and administer global settings—solving the critical pain point of fragmented platform governance across teams. With over 300,000 organizations using Atlassian Cloud, demand for certified admins has surged, making this credential essential for maintaining secure, scalable environments.

This course prepares candidates for the official Atlassian Cloud Organization Admin certification (ACP-520), featuring a 90-minute exam with 45 scenario-based questions. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, enabling hands-on practice in real-world configurations. Graduates gain recognized expertise to advance into senior admin and platform management roles with greater confidence and career mobility.

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Course Overview

The Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) is designed to prepare IT professionals for the ACP-520 certification exam, validating expertise in managing Atlassian Cloud environments at the organizational level. This course is ideal for Atlassian administrators, cloud solution architects, and DevOps project managers responsible for configuring and governing Atlassian products across large teams. With over 80% of Fortune 500 companies using Atlassian tools according to Atlassian’s 2023 State of Teams report, demand for certified professionals who can manage user access, security policies, and global settings continues to grow. The training equips candidates with foundational skills in organization-level administration, ensuring they can effectively support enterprise-scale deployments.

Participants engage with core Atlassian services including Atlassian Organizations, Atlassian Guard, Atlassian Access, Jira Cloud, Confluence Cloud, and the Atlassian Admin REST APIs. The hands-on lab environment simulates real-world administrative tasks such as creating and managing organizations, configuring single sign-on, enforcing security policies, and automating user provisioning via API calls. Learners also work within sandbox environments to safely test configurations before deployment. One key scenario involves setting up a multi-site organization with customized product access, data residency rules, and IP address restrictions—mirroring complex enterprise requirements. These practical exercises are conducted directly in the Atlassian Cloud Console, providing authentic experience with the tools used daily by certified administrators.

This course prepares learners for the Atlassian Cloud Organization Admin (ACP-520) certification, a recognized credential under the Atlassian Certified Professional program that validates advanced administrative competence. Certified professionals report salary ranges between $95,000 and $130,000 annually in the U.S., with senior roles reaching higher, according to CertBoosters’ 2026 analysis. Koenig Solutions enhances preparation with official courseware, expert-led instruction, and a Guaranteed-to-Run schedule, ensuring learners gain timely access to structured, vendor-aligned training. By mastering cloud organization administration, graduates position themselves for advancement into senior administrator, consultant, or solutions architect roles within Agile-driven enterprises adopting Atlassian’s cloud-first ecosystem.

What You'll Learn

Provision and configure an Atlassian Cloud organization to centralize governance and administrative control.
Audit and manage Managed Accounts to enforce security policies and verify domain ownership.
Implement SAML single sign-on and SCIM user provisioning via Atlassian Access to automate identity lifecycle management.
Configure granular product roles and organization-level permissions to enforce the principle of least privilege.
Analyze and manage product subscriptions and billing cycles to optimize resource allocation and cost efficiency.
Execute administrative tasks using Atlassian admin APIs to automate environment configuration and reporting.

Prerequisites

Recommended knowledge before taking this course
  • ["Experience managing Atlassian Cloud organizations, including creating and overseeing multiple sites and products, is essential for passing the Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520). Knowledge of user and group management in Atlassian Cloud, such as managing accounts, default access groups, and product roles, is crucial for effective administration. The ability to configure and control product access, approved domains, invitation links, and access requests helps ensure secure and streamlined operations. Familiarity with admin roles in Jira and Confluence Cloud—including organization admin, product admin, project admin, and space admin permissions—is vital for managing permissions effectively. Understanding Atlassian Access features like single sign-on, identity provider integration, and user provisioning enhances security and user management. Hands-on experience with advanced configurations, including application tunnels, admin APIs, data residency, and custom email address setup, prepares you for complex administrative tasks and certifies your expertise in Atlassian Cloud organization management."
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Certification Exam

Everything you need to know about the ACP-520 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
4 attempts total (first attempt plus 3 retakes), 14 days between retakes
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Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520)

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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

73%

of ACP-520 certified professionals report career advancement within 6 months

Salary Impact

+20%

Average salary increase reported after obtaining the ACP-520 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Cloud Organization Administrator
  • Atlassian Cloud Admin
  • Enterprise Systems Administrator
  • DevOps Engineer (Jira Specialist)
  • IT Consultant (Atlassian Tools)
  • Senior Jira Administrator

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys Wipro TCS JP Morgan Goldman Sachs Capgemini Salesforce

and 5,000+ organizations worldwide seeking ACP-520 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the ACP-520 training course

Is the Atlassian Certified: Cloud Organization Administration (ACP-520) exam included in the training, and what is the cost if not?
The Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520) does not include the official exam fee. Candidates must pay $249 USD separately via the Atlassian Certification Portal. While limited-time promotions occasionally reduce this to $100, the standard 2024 pricing remains $249. You can pay using a credit card or a pre-purchased voucher.
What training formats are available for the ACP-520 prep course at Koenig Solutions?
Koenig Solutions provides live, instructor-led training for the Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520). Choose between 1-on-1 or group sessions, all featuring our Guaranteed-to-Run scheduling. We focus on interactive, real-time learning with certified Atlassian experts to resolve doubts instantly. Classroom training is available upon request, though we do not offer self-paced modules.
How long is lab access provided, and what type of environment is used for ACP-520 training?
Trainees receive 90 days of dedicated cloud sandbox access for the Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520). This vendor-aligned environment lets you practice user management, security policies, and site configuration. These hands-on labs mirror real-world administrative tasks, ensuring you gain the practical expertise required to pass the exam and manage Atlassian Cloud environments effectively.
What is Koenig’s rescheduling and cancellation policy for the ACP-520 training course?
Reschedule your Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520) course for free up to 7 days before starting. Changes within 7 days incur a 10% administrative fee. Cancellations made 7+ days early receive a full refund minus a $50 processing fee. Cancellations within 7 days are non-refundable but can be converted into training credit.
What is the format, duration, number of questions, and passing score for the ACP-520 exam?
The Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520) prepares you for a 180-minute, 65-question proctored exam. You must score 62% (41 correct answers) to pass. Delivered via PSI, the exam tests your mastery of organization-level administration, security, compliance, and user lifecycle management within the Atlassian Cloud ecosystem.
How long is the ACP-520 certification valid, and what is the renewal process and cost?
Your Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520) credential remains valid for 24 months. Renew by earning 100 Continuing Education (CE) units via Atlassian events or courses, which incurs no direct fee. Alternatively, you may retake the exam for $249. CE units are the most efficient way to maintain your professional certification status.
What post-training support does Koenig provide after completing the ACP-520 prep course?
After the Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520), Koenig provides 6 months of instructor support via email and chat. You gain access to updated study materials and one free course retake within 12 months. We also offer guidance on exam registration, resume optimization, and exclusive access to our professional alumni network.
What prerequisites or prior experience are recommended for the ACP-520 certification exam?
We recommend 6–12 months of hands-on experience before taking the Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520). You should be comfortable managing users, security settings, and organizational policies. Proficiency in Jira and Confluence Cloud is vital. Atlassian also suggests completing their free on-demand learning path to build a strong foundational knowledge base.
What salary increase or career benefits can professionals expect after earning the ACP-520 certification?
Earning the Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520) often leads to a 15–20% salary increase. Certified administrators in the U.S. typically earn between $75,000 and $110,000 annually. This certification is a powerful career catalyst, opening doors to advanced roles like Cloud Admin, DevOps Engineer, and IT Operations Manager in top-tier organizations.
How does Koenig’s ACP-520 training compare to self-study in terms of pass rates and preparation time?
Koenig’s Atlassian Certified: Cloud Organization Administration Exam Prep (ACP-520) (ACP-520) reduces study time from 12 weeks to just 40–50 hours of expert-led training. Our structured approach, combined with hands-on labs and proven exam strategies, significantly boosts pass rates. Independent learners often struggle with documentation, whereas our students gain the clarity and practical confidence needed to succeed.
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