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EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 Course Overview

EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 Course Overview

The EXIN IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F) course equips you with essential knowledge in IT Service Management (ITSM). You will explore core concepts of ITSM and gain insights into ISO/IEC 20000-1:2018, setting a solid foundation for effective service management practices. The course covers the Service Management System (SMS), focusing on critical elements and core processes such as service portfolio, resolution, and fulfilment processes. By the end, you'll be able to apply these concepts practically to enhance service delivery, ensuring alignment with industry standards. Join us to elevate your understanding and professional skills in IT service management!
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01 Hours Duration
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30+ Years of Training Leadership
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Expert Instructors
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Global Training Network
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Flexible Learning Options
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Innovative Learning Methods
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Corporate Training Excellence

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(with exam) 		300 (USD)
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EXIN IT Service Management Foundation based on ISO/IEC 20000:2018

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