FLEXI - SELF PACED TRAINING RE-IMAGINED

Do you Need Live Online Training? Do you not have Time for Live Online? Do you Want to Start Immediately? Koenig's Flexi can help You.

Flexi is a Video Recording of Live Online + Official Courseware + Hands-On-Labs + Qubits Test

Flexi is a Unique Union of Live Online and On-Demand Learning Options.
Live Online
+
On Demand
=
Flexi

Deploying Cisco Contact CenterExpress (UCCXD) v 6.0

Includes 100+ Tests Questions (Qubits42)
Download Course Contents
Module 1: Cisco Unified CCX Product Overview
  • Cisco Unified CCX Product Packages
  • Cisco Unified CCX Architecture
  • Designing Cisco Unified CCX
  • Installing Unified CCX
  • Managing Cisco Unified CCX
  • Configuring Basic Properties of Cisco Unified CCX
  • Understanding Script Editor Basics
  • Creating a Basic IVR Script
  • Prompting and Collecting Information
  • Accessing an External Database
  • Making Decisions
  • Confirming Caller Input
  • Implementing Cisco Unified CCX
  • Scripting Fundamentals for Cisco Unified CCX
  • Using Finesse Administration and Call Recording
  • Advanced Scripting Topics for Cisco Unified CCX
  • Using Cisco Unified CCX Reports
  • Configuring the Outbound Dialler
  • Configuring Agent Email and Agent Web Chat
  • Understanding ASR and TTS
  • Using Cisco Unified RTMT
  • Using the Disaster Recovery System

We do not have a fresh Live Online Recording for the course. It can take 4-5 days to edit a recording. If your need is urgent, request for an un-edited version.


Flexi Video

USD 99

Official Courseware1

USD 419

Hands-On-Labs

NA

1Delivery lead time is 7 Days

Total

USD 99

100% Secure Transaction

Learn more about Koenig. Download Presentation

FAQ's

Q1. How long do you have access to Flexi after purchase?

A. 3 months from date of delivery.

Q2. Can the content be shared or is it only available for one user?

A. It is only for the self-use of the purchaser.

Q3. Do you have business packages that you offer to companies that would make use of these packages on a regular basis?

A. Yes, contact us for corporate packages.

Q4. What is the pass rate of students that used Flexi as their method of preparation?

A. We do not track the pass rate of Flexi students. We, however suspect that it will be lower than for Live Online.

Q5. If we buy Flexi today, and there are any updates in the course, do we get the updated recordings as well or do we need to repurchase Flexi?

A. If the latest update comes within 3 months after the sale we can give the updated version.

Q6. Can we download the videos or we stream them online?

A. Videos can only be streamed and not downloaded.

Q7. Do you have courses in languages other than English?

A. Presently Flexi is only available in English.

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