CWS-115: Citrix Virtual Apps and Desktops 7 Help Desk Support Quiz Questions and Answers

Which three database high availability features are supported for on-premises deployments of Citrix Virtual Apps and Desktops? (Choose three.)

Answer :
  • Always On Availability Groups
  • Mirroring
  • Clustered Instances

A user calls the help desk and states that launching a pooled random desktop takes as long as five minutes. Which Citrix Director report can a Citrix Administrator review to find out what might be causing the delay?

Answer :
  • Logon Performance

Which step does a Citrix Administrator need to take to enable Citrix XML Service trust for user access within a Citrix Virtual Apps and Desktops infrastructure?

Answer :
  • Run the Set-BrokerSite -TrustRequestsSentToTheXMLServicePort $true PowerShell command from within a Controller

How can a Citrix Administrator guarantee the availability of resource locations in a Citrix Cloud deployment?

Answer :
  • Deploy at least two Cloud Connectors for each resource location.

Which console can a Citrix Administrator use to provide customized permissions to a junior administrator for adding applications?

Answer :
  • Citrix Studio

A Citrix Administrator has deployed a Citrix Cloud-managed Citrix Virtual Apps and Desktops Site with one on-premises resource location and two Cloud Connectors. An on-premises StoreFront server group is used to access published resources. During user acceptance testing, due to adverse weather conditions, network connectivity between the on-premises location and Citrix Cloud was broken for several hours. Which statement describes what will occur in this scenario?

Answer :
  • One of the Citrix Cloud Connectors at the resource location is elected to be the primary broker and uses its Local Host Cache to broker new sessions and manage existing HDX connections.

A Citrix Administrator received reports from users regarding published applications freezing and crashing randomly within their Virtual Delivery Agent (VDA) machine sessions. The administrator would like to review the history of applications that have crashed recently. Which step can the administrator take to gather the necessary information from within Citrix Director?

Answer :
  • Configure Application Faults under Trends.

A user complains to a Citrix Administrator that application load time is long when they log on at the beginning of the work day. Which feature can the administrator enable to reduce the perceived start time of the user's application?

Answer :
  • Application Prelaunch

A Citrix Administrator is in the process of migrating a Citrix Virtual Apps and Desktops on-premises deployment to Citrix Cloud with an on-premises resource location. StoreFront and Citrix ADC machines are located on premises. The administrator notices that application enumeration is working, but application launch is failing with an error for resources managed by the Citrix Cloud Site. What does the administrator need to change in order to get application launch working?

Answer :
  • Add the Citrix Cloud Connectors as Secure Ticket Authority (STA) servers on Citrix ADC and StoreFront.

When users log on to Citrix Receiver, they are NOT able to see their line-of-business application by default and are frequently calling the help desk to locate the application. Which phrase can a Citrix Administrator add to the application properties, so that line-of-business application is added to Favorites and users cannot remove the application from Favorites?

Answer :
  • KEYWORDS: Mandatory