Microsoft 365 Copilot Chat & Agents Deep Dive
The Microsoft 365 Copilot Chat & Agents Deep Dive equips business users, functional consultants, and administrators with hands-on skills to build, manage, and deploy AI-powered agents that automate workflows and enhance productivity. As 70% of organizations now prioritize AI-driven automation, this course solves the critical gap in leveraging Copilot Chat for real-world business process transformation.
Prepare for Microsoft’s AI-102 certification with official vendor-authorized courseware and 30-day lab access. Gain expertise in no-code agent development, empowering you to drive intelligent automation across Microsoft 365 environments.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The Microsoft 365 Copilot Chat & Agents Deep Dive course by Microsoft is designed for IT administrators, functional consultants, and business users seeking to master AI-driven productivity tools within the Microsoft 365 ecosystem. This training prepares learners for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification (Exam AB-900), equipping them with skills to deploy, manage, and govern Copilot Chat and AI agents effectively. With 78% of enterprises now adopting AI-powered productivity suites like Microsoft 365 Copilot, professionals who understand agent configuration and governance are in high demand across industries ranging from healthcare to financial services.
Participants gain hands-on experience with core Microsoft 365 services including Copilot Chat, SharePoint, Microsoft Teams, Microsoft Entra ID, and Microsoft Purview. The course features a structured lab environment where students build, test, and share custom AI agents using no-code tools within their own Microsoft 365 tenant. A key hands-on scenario involves creating a Safety Protocols agent in SharePoint grounded in a document library and an HR Policy Assistant in Copilot Chat, allowing learners to apply governance policies and test real-world knowledge retrieval. These exercises are conducted directly in the Azure-hosted Microsoft 365 admin centers, ensuring practical, production-ready skills.
This course prepares candidates for the widely recognized Microsoft 365 Certified: Copilot and Agent Administration Fundamentals credential, which validates expertise in securing and managing AI within enterprise environments. Certified professionals report an average salary increase of 18% and greater eligibility for roles such as AI Solutions Administrator and Copilot Governance Specialist. Koenig Solutions enhances learning with official Microsoft courseware and Guaranteed-to-Run scheduling, ensuring consistent access to training. Completing this program positions learners to lead AI adoption initiatives, drive compliance, and transform organizational productivity through intelligent automation.
What You'll Learn
Skills You'll Gain
Prerequisites
- Hands-on experience with Microsoft 365 services, essential for mastering Microsoft 365 Copilot Chat & Agents Deep Dive by Microsoft
- Familiarity with Microsoft 365 Copilot's core features helps learners leverage AI-driven productivity tools effectively
- Experience managing a Microsoft 365 tenant environment ensures smooth implementation of AI agents and chat solutions
- Understanding generative AI concepts as applied in Microsoft 365 Copilot enables learners to develop innovative AI-powered workflows
- Knowledge of declarative agent architecture and SharePoint data grounding is crucial for deploying effective AI chatbots and agents
- Proficient grasp of IT practices and business automation prepares learners to optimize organizational processes with Microsoft 365 Copilot
Certification Exam
Everything you need to know about the Microsoft 365 Copilot Chat & Agents Deep Dive certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– Mastering Microsoft 365 Copilot Chat & Agents Deep Dive
2
Day 2– Leveraging Pre-Built Agents: Analyst & Researcher
3
Day 3– Building Custom Agents: Concepts & Demos
4
Day 4– Hands-On Lab: Build, Test & Share Agents
5
Day 5– Governance, Security & Future Scaling
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Microsoft 365 Copilot Chat & Agents Deep Dive certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Microsoft 365 Copilot Chat & Agents Deep Dive certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Microsoft 365 Administrator
- AI Governance Specialist
- Copilot Administrator
- AI Prompt Engineer
- Copilot Implementation Consultant
- Security and Compliance Analyst
Companies Hiring
and 5,000+ organizations worldwide seeking Microsoft 365 Copilot Chat & Agents Deep Dive certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Microsoft 365 Copilot Chat & Agents Deep Dive training course
Does the Microsoft 365 Copilot Chat & Agents Deep Dive course include the certification exam, and what is the fee?
What delivery options does Koenig provide for Microsoft 365 Copilot Chat & Agents Deep Dive?
How long is lab access for Microsoft 365 Copilot Chat & Agents Deep Dive and what environment is used?
What is the Koenig rescheduling and cancellation policy for Microsoft 365 Copilot Chat & Agents Deep Dive?
What is the exam format, question count, passing score, and time limit for the related certification?
How long is the Microsoft certification valid and what is the renewal process?
What post-training support is available after Microsoft 365 Copilot Chat & Agents Deep Dive?
What prerequisites are required for the Microsoft 365 Copilot Chat & Agents Deep Dive?
What is the career impact of completing the Microsoft 365 Copilot Chat & Agents Deep Dive?
How does Microsoft 365 Copilot Chat & Agents Deep Dive compare to self-study methods?
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