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IT Professional with 9 years of experience, skilled in technologies such as Cisco, Juniper, Huawei, Microsoft, and AWS. Has filled roles including Corporate Trainer, Technical Consultant, IT Manager, and Director of Cloud Operations. Associated with Koenig since January 2022.
Webinar Summary:
In today’s interconnected world, routing is the backbone of all network communication. This one-hour webinar introduces the essential concepts of routing, helping participants understand how data packets navigate across complex networks to reach their destinations. We will explore how routers make decisions, the difference between static and dynamic routing, and key protocols that power modern networking environments. Through simple explanations and practical examples, attendees will gain clarity on how routing tables work, how paths are selected, and why efficient routing is critical for performance and reliability. By the end of the session, participants will have a solid foundation in routing concepts, enabling them to better understand network behavior, troubleshoot basic issues, and build toward more advanced networking skills.
22 Jun 2026 | 01:30 AM CST 1 Hour
Webinar Summary:
As organizations accelerate digital transformation, traditional IT service desks are evolving into intelligent, proactive service management platforms. Artificial Intelligence (AI) is reshaping IT Service Management (ITSM) by automating routine tasks, predicting incidents before they occur, improving user experiences, and enabling faster, data-driven decision-making. This webinar explores how AI-powered ITSM moves beyond the conventional ticketing model to deliver predictive, autonomous, and business-aligned IT services. Attendees will learn how AI technologies—including machine learning, natural language processing (NLP), generative AI, and intelligent automation—are transforming service desk operations and overall IT service delivery.
22 Jun 2026 | 09:30 AM CST 1 Hour
Webinar Summary:
The session covers array creation, datatype handling, automatic type conversion, vector operations, statistical calculations, filtering techniques, and working with shapes and dimensions. Learners will also understand how NumPy powers real-world AI systems by representing data as vectors and matrices.
22 Jun 2026 | 07:30 AM CST 1 Hour
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