Unified Communication Technician (Microsoft and Cisco) Training & Certification Courses
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Unified Communication Technician (Microsoft and Cisco) course trains you on Unified Communications from the leaders of the market: Cisco and Microsoft. After completing this course, students will be able to solve any complex problem and deployment issues related to both Cisco and Microsoft Unified communications. This comprehensive certification course validates that a professional has the needed skills to work in voice and collaboration technologies including knowledge of administering end user interfaces, mobility and telephony features.
Implementing Cisco Collaboration Devices (CICD) certification tests associate-level skills and knowledge needed to administer a Cisco Unified Communications (UC) solution. This course also edifies IT professionals on how to administer, configure, design, plan, and deploy a Microsoft Lync Server 2013 solution and how to configure and design Enterprise Voice and Online Services in Microsoft Lync Server 2013.
Audience:  This course is best suited for Voice Technicians, Telecom Analyst, and Voice Administrators.

Course Content / Exam(s)

Schedule for Unified Communication Technician (Microsoft and Cisco)

Course # Course Name Exam # Duration (days)
Implementing Cisco Collaboration Devices (CICD)210-0605
20336B Core Solutions of Microsoft Lync Server 201370-3365
20337B Enterprise Voice and Online Services with Microsoft Lync Server 201370-3375
Total 15

Course Prerequisites

For CCNA Voice CCNA is pre-requisite.

Unified Communication Technician (Microsoft and Cisco) Benefits

Upon Completion of this Course, you will accomplish following:-

  • Provision and configure Voice Messaging and Presence for End Users and Associated Devices
  • Troubleshoot and Maintain Cisco Unified Communications System
  • Design and deploy Lync Server 2013 solution
  • Maintain and administer Lync Server 2013
  • Configure Enterprise Voice in Lync Server and Exchange Server
  • Implement normalization and routing  

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