ServiceNow Developer

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ServiceNow Developer Course Overview

Enroll for the 3-day ServiceNow Developer Training course from Koenig Solutions. In this course you will learn build and deploy applications on the ITSM ServiceNow platform. Also, ensure the successful customization of applications on the ServiceNow platform according to business needs.

 

Target Audience:

  • Functional, Administrators and Implementers
  •  Any Programmers
  •  DataBase developers/administrators
  •  Testing professionals
  •  Enterprise Resource Planning professionals
  •  Customer relationship Management professionals
  •  Business Intelligence professionals
  •  Business Process Management professionals
  •  Middleware TL consultant’s professionals
  • Any degree Fresher’s
  •  Service Desk Managers Professionals
  •  ITSM/ITIL Professionals
  •  Ticketing TL Professionals
  • Business Analyst/System analyst

Learning Objectives:

After completing this course, you will be able to:

  • Ability to Explain ServiceNow vital features and paybacks.
  • Comprehending essential Servicenow applications and modules.
  • Listing the high-level setup steps for the obligatory dependences.
  • Comprehending the high-level procedure included in realizing ServiceNow ITSM platform
  • Narrating ability of how the out-of-box self-service application pages show.
  • Narrating options for organizing self-service application initial landing pages.
  • Clarifying how to confirm the early application.
  • Narrating which major ITIL/ITSM features are reinforced by ServiceNow, counting multi-currency price list support.
  • Generating an elementary appeal, transfer to modification and difficult, and make a knowledge-base entry.
  • Clarifying the basis of ticket types used in ServiceNow
  • Generating and sustain SLAs.
  • Making and maintain Service Catalog.
  • Ability to describe the main features and functionality of ServiceNow Applications

 

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

The 1-on-1 Advantage

Methodology

Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

Destination Training
(Dubai/London/Sydney
New York/Goa)

Flexi
(Video Recording of Live Online)

You will learn:

Module 1: Introduction to ServiceNow Developer Course
  • What is Service Now
  • Why and who can use Service Now
  • Concept of cloud computing in Service Now
  • Introduction to ITIL® foundation
  • Navigation and users
  • Helpful portals, releases
  • Creating Gauges
  • Define CSS properties, UI Properties
  • Change visibility of Homepage and banner
  • Creating Application, module
  • Creating table
  • Personalizing form and table layout
  • Creating Section
  • View
  • Dictionary entries
  • Dictionary overrides
  • Reference qualifiers
  • Related lists
  • Creating an update set
  • Merge update set
  • Retrieve Update set in another instance
  • Workflow editor and workflow scripts
  • Workflow activities and workflow context
  • Workflow stages, transitions
  • Use of service catalog, back end execution
  • Creating catalog item, record producer, order guide
  • Create RITM and catalog task
  • Attaching workflow to catalog items
  • Data sources
  • XML import
  • Transform maps
  • Scheduled data import
  • Import sets
  • Transform scripts
  • Data load automation
  • Creating groups
  • Users and Departments
  • Concept of delegation
  • Customizing user profile
  • Roles & group membership
  • Fetch detail of logged in user
  • Defining a Template
  • Define notification
  • Email logs
  • Introduction to SMTP and POP mail servers
  • Trigger email on event
  • SLA Definitions
  • SLA Properties
  • Attach SLA to task
  • Create schedule and child schedule
  • Introduction to scheduled jobs
  • Scheduled Job log
  • Scheduled reports
  • Create Read, Write and Create ACL on table and field level
  • Debug ACLS
  • Write ACL Scripts
  • Concept of privileged system admin
  • Creating site, page
  • Dynamic content block
  • Define Header, theme, style sheet
  • Creating UI page, UI macros
  • Introduction to web services
  • SOAP Messages
  • Personalize users
  • Debugging Business Rule
  • Debugging ACL
  • Background scripts
Live Online Training (Duration : 24 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
Date On Request
Course Prerequisites
  • ServiceNow Experience
  • JavaScript & Object Oriented Programming
  • Understanding of Web App Architecture (HTTP & Databases)

 

Trending Technologies

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FAQ's

In both, you choose the schedule. In public, other participants can join, Private other participants want to join.
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It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
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You will receive the digital certificate post training completion via learning enhancement tool after registration.
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Dubai, Goa, Delhi, Bangalore.
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“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
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