ServiceNow Developer

Enroll for the 3-day ServiceNow Developer Training course from Koenig Solutions. In this course you will learn build and deploy applications on the ITSM ServiceNow platform. Also, ensure the successful customization of applications on the ServiceNow platform according to business needs.

 

Target Audience:

• Functional, Administrators and Implementers
•  Any Programmers
•  DataBase developers/administrators
•  Testing professionals
•  Enterprise Resource Planning professionals
•  Customer relationship Management professionals
•  Business Intelligence professionals
•  Business Process Management professionals
•  Middleware TL consultant’s professionals
• Any degree Fresher’s
•  Service Desk Managers Professionals
•  ITSM/ITIL Professionals
•  Ticketing TL Professionals
• Business Analyst/System analyst

Learning Objectives:

After completing this course, you will be able to:

• Ability to Explain ServiceNow vital features and paybacks.
• Comprehending essential Servicenow applications and modules.
• Listing the high-level setup steps for the obligatory dependences.
• Comprehending the high-level procedure included in realizing ServiceNow ITSM platform
• Narrating ability of how the out-of-box self-service application pages show.
• Narrating options for organizing self-service application initial landing pages.
• Clarifying how to confirm the early application.
• Narrating which major ITIL/ITSM features are reinforced by ServiceNow, counting multi-currency price list support.
• Generating an elementary appeal, transfer to modification and difficult, and make a knowledge-base entry.
• Clarifying the basis of ticket types used in ServiceNow
• Generating and sustain SLAs.
• Making and maintain Service Catalog.
• Ability to describe the main features and functionality of ServiceNow Applications