Service Mapping Implementation Course Overview

Enroll for this 3-day training from Koenig Solutions where you will learn the implementation and advance concepts of service mapping in ServiceNow.
 
Target Audience:
  • Technical consultants and partners that will be responsible for implementing Service Mapping.
Learning Objectives:
  • Introduction to Service Mapping
  • Level Setting ITOM Knowledge including MID Servers, Discovery, Service Mapping, and Event Management
  • How the Reconciliation and Identification Framework relates to Service Mapping
  • Security in Service Mapping implementations
  • Key elements for a Service Mapping engagement
  • Key concepts of requirements gathering
  • Objection handling and scoping refinement
 

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

The 1-on-1 Advantage

Methodology

Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

You will learn:

Module 1: Introduction
  • Lab Event, Incidents, and Changes
  • Lab Map Errors and Flow Des
  • Lab MID Server Configuration
  • Lab Credentials Configuration
  • Lab Use Command Line Console
  • Lab Map Services with CI Tagging
  • Lab Discovery Ruby on Rails Service
  • Lab Event Management
  • Lab Migrating Services Between Environments
  • Lab Update Pattern Between Environments
  • Lab Custom Pattern Operations
  • Lab Work With Identification Rules
  • Lab Work With Identification Rules
  • Lab Discover Felinism Service
  • Lab Discover Ticket Monster Service
Live Online Training (Duration : 24 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
Date On Request
Course Prerequisites
  • Intermediate Windows and Unix administration skills
  • Acquaintance with various IT infrastructure technologies (web servers, application
  • servers, load balancers, databases, and virtualization technologies)
  • Scripting capabilities (SSH and Windows Commands)
  • Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing)
  • Understanding of protocols such as HTTP, TCP, SNMP, SOAP, REST
  • Understanding of concepts such as XML, Regex, Delimited text, and JSON
  • ServiceNow Fundamentals
  • Service Mapping Fundamentals
 

Request More Information

Add Name and Email Address of participant (If different from you)

FAQ's


In both, you choose the schedule. In public, other participants can join, Private other participants want to join.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Dubai, Goa, Delhi, Bangalore.
Yes you can request your customer experience manager for the same.

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages

Yes.

Others

Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.