Service Intelligence in Microsoft Dynamics 365 for Customer Service Training & Certification Courses
 800 Ratings

Enquire Now


 
Loading...  

Processing data, please wait...

Live Chat
Microsoft #1 Training Partner
Microsoft #1 Training Partner
Guarantee to Run the Classes
Guarantee to Run the Classes
Get Trained by Industry Expert
Get Trained by Industry Expert
Hello Koenig

Overview

In Service Intelligence in Microsoft Dynamics 365 for Customer Service training course you will learn thorough and gradual instructions with core focus to utilize the knowledge acquired in knowledge base articles, existing case studies to swiftly provide the customers with the information they require and solving their issues and complaints.It also teaches to utilizing interactive service hub to improve agent and user experience ultimately improving the customer service.

This course prepares you for Exam MB2-718. Download course contents.

Need more info ? Email info@koenig-solutions.com  or   Enquire now!

Schedule & Prices

Delivery Mode Location Course Duration Fees Schedule
Instructor-Led Online Training (1-on-1) Client's Home/Office1 Days $ 1,200 As per mutual convenience (4-Hours Evenings & Weekends Possible
Classroom Training * Dubai 1 Days $ 1,320
14-14 Jul 2019
Delhi, Bangalore, Dehradun (Rishikesh), Goa, Shimla, Chennai 1 Days $ 945
15 Jul 2019,
22 Jul 2019 ,
5 Aug 2019,
13 Aug 2019,
2 Sep 2019 ,
3 Sep 2019,
11 Sep 2019,
12 Sep 2019 ,
3 Oct 2019,
9 Oct 2019 (2 Seat Left)
Fly-Me-a-Trainer Client's Location1 Days On Request As per mutual convenience

Service Intelligence in Microsoft Dynamics 365 for Customer Service Benefits

On Completion of this course you will be familiar with:

  • Knowledge Management
  • Interactive Service Hub
  • Introduction to Service Analysis Tool
  • Service Analysis Tool Extended

Need more info ? Email info@koenig-solutions.com  or   Enquire now!
Delhi
Bangalore (Bengaluru)
Goa
Shimla (Himalayas)
Chennai
Dehradun
Dubai
USA Singapore
All rights reserved. ©1997 - 2019, Koenig Solutions Pvt. Ltd.
PMP® is a registered trademark of the Project Management Institute.
Koenig Solutions Pvt. Ltd. is rated 4.4 stars by www.facebook.com/KoenigSolutions based on 107 reviews

Please Input Captcha Below

Submit