SAP CRM training Overview

SAP CRM is the CRM tool given by SAP and is used for numerous a commercial process SAP CRM is a constituent of the SAP business suite. It can instrument customized business processes, integrate with other SAP and non-SAP systems, help attain CRM strategies. SAP CRM can help an organization to remain linked to customers. This signifies an organization can achieve customer expectations with the types of services and products that persons needs. It likewise aids to achieve 'Single face to customer', which means the customer get regular & actual info independent of channel through which the he or she is contacting your company. Course Objectives: It is a part of SAP Business Suite to manage customer relationship. It supports all customer-focused business areas such as marketing, sales and service. It is implemented for different customer interaction channels, such as Interaction Centre, Internet, and Mobile clients (hand-held devices like laptop, mobile, etc.). CRM Analytics, a component of SAP CRM, enables your organization to gather all relevant info about various key features such as a customer and examine this knowledgebase to incorporate insights into operative processes and strategic decision-making.

SAP CRM certification Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 10 Days (20 Days for 4 Hours/Day)
Fee : On Request
9 AM - 5 PM (Flexible Time Slots for 4 hours option)




Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
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Course Prerequisites
  • No formal pre-requisites for this course.

SAP ERP as well as non-SAP Customers and conclusion makers in view of an implementation of SAP CRM. Customers, consultants, project managers and key users who require to get a comprehensive and integrative overview of the key competences and processes of the SAP CRM solution Give an edge to your career with SAP certification training courses. Students can join the classes for SAP CRM Training & Certification Courses at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa & Dehradun.