R12.2 Oracle Order Management Fundamentals Course Overview

R12.2 Oracle Order Management Fundamentals Course Overview

The R12.2 Oracle Order Management Fundamentals course is a comprehensive training program designed to educate learners on the end-to-end process of order management using Oracle's R12.2 software. This course covers the core concepts of Oracle Order Management, starting with an overview of the system's capabilities and how it integrates with other Oracle products to support the Order to Cash Lifecycle.

Learners will delve into modules discussing order entities, order flows, and various scenarios like drop shipments, back-to-back orders, and sales agreements. Practical knowledge is provided on order processing, including entering orders, booking, and applying sales credits. The course emphasizes Multiple Organization Access Control (MOAC) setup, Oracle Inventory and Receivables setups that are critical for order management, and the setup steps necessary for successful implementation.

Essential components such as holds, order purging, and exception management are also covered, alongside basic pricing setup and an overview of shipping execution. By the end of the course, participants will have a solid understanding of the Oracle Order Management system, enabling them to efficiently manage the order lifecycle in their respective organizations.

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  • Live Online Training (Duration : 32 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To successfully undertake training in the R12.2 Oracle Order Management Fundamentals course, the following minimum prerequisites are recommended:


  • Basic understanding of business processes related to sales order management and the order-to-cash cycle.
  • Familiarity with navigation within Oracle E-Business Suite applications or equivalent enterprise resource planning (ERP) software.
  • Knowledge of inventory and product management concepts, such as inventory organizations and product life cycles.
  • Awareness of customer relationship management principles, particularly within the context of an integrated ERP system.
  • Some experience with or exposure to the basic concepts of financial accounting, especially accounts receivable processes.
  • An understanding of standard business practices related to sales, pricing, and shipping is beneficial.
  • Basic computer literacy and ability to use desktop office applications for documentation and communication purposes.

These prerequisites are intended to ensure that learners have the foundational knowledge and skills necessary to grasp the course material effectively. They are not meant to be barriers to entry but rather to prepare students for a rewarding educational experience in Oracle Order Management.


Target Audience for R12.2 Oracle Order Management Fundamentals

The R12.2 Oracle Order Management Fundamentals course is designed for professionals looking to master Oracle's order-to-cash process.


  • Oracle Functional Consultants
  • Order Management Specialists
  • Inventory Managers
  • Supply Chain Analysts
  • Business Analysts with a focus on Order Management
  • ERP Analysts and Consultants
  • Oracle E-Business Suite Implementers
  • Sales Operations Managers
  • Financial Controllers involved in Order-to-Cash workflows
  • IT Professionals working on Oracle E-Business Suite
  • Oracle Technical Consultants looking to expand their functional expertise
  • Project Managers overseeing Oracle EBS Implementations
  • Operations Managers with a focus on order processing
  • Oracle Application End Users
  • Professionals preparing for Oracle Certification in Order Management


Learning Objectives - What you will Learn in this R12.2 Oracle Order Management Fundamentals?

Introduction to Course Learning Outcomes:

This R12.2 Oracle Order Management Fundamentals course equips students with a comprehensive understanding of the order-to-cash process, setup, and integration within Oracle's ecosystem, enhancing their ability to manage orders efficiently.

Learning Objectives and Outcomes:

  • Understand the role of Oracle Order Management in the order-to-cash lifecycle and its integration with other Oracle products.
  • Describe the order entities and various order flows, including standard items, PTO models/kits, drop shipments, and back-to-back orders.
  • Gain the ability to enter and manage order headers and lines, apply sales credits, split and copy orders, and navigate the Order Organizer.
  • Set up and utilize Multiple Organization Access Control (MOAC) for managing data across different organizations within Oracle Applications.
  • Configure Oracle Inventory to support Order Management, including setting up inventory organizations, locations, and defining shipping networks.
  • Understand Oracle Receivables setup relevant to Order Management, such as managing customer data, payment terms, invoicing, accounting rules, and credit checking.
  • Learn the setup steps for Oracle Order Management, including profile options, system parameters, transaction types, and document sequences.
  • Manage holds, purges, and exceptions in the order management process, including setting up and using various hold types and purge sets.
  • Set up basic pricing within Oracle Order Management, including creating and maintaining price lists, and understanding the role of pricing in the order-to-cash process.
  • Master the Shipping Execution flow, including managing deliveries, trips, stops, and containers, as well as understanding pick release and confirmation processes.