Professional Certificate in Business Analysis Service Delivery Course Overview

Professional Certificate in Business Analysis Service Delivery Course Overview

Embark on a transformative journey with the BCS Professional Certificate in Business Analysis Service Delivery. This course equips candidates with essential skills to manage and lead a Business Analysis service effectively. Dive into key topics like defining BA services, recruiting and developing business analysts, implementing standards, and enhancing service quality. By completing this course, you will grasp how to create a streamlined BA service that aligns with organizational goals, ensuring robust project execution and continuous improvement. Whether you're an aspiring BA leader or a seasoned professional, this certification will empower you to drive significant change and deliver value within your enterprises.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

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  • Live Online Training (Duration : 28 Hours)
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  • Live Online Training (Duration : 28 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

To successfully undertake the BCS Professional Certificate in Business Analysis Service Delivery, candidates should ideally meet the following prerequisites:


  • Understanding of Basic Business Analysis Principles: Familiarity with core business analysis concepts and methodologies to understand the contextual application within a service delivery framework.


  • Experience in a Business or IT Environment: Although not mandatory, some practical exposure to business processes, IT systems, or project management will be beneficial for contextual understanding.


  • Analytical Thinking Skills: Ability to analyze information, identify problems, and propose logical solutions is essential due to the nature of business analysis.


  • Communication Skills: Strong written and verbal communication skills are crucial as the course material involves aspects of service management, stakeholder interaction, and continuous improvement which require clear articulation of ideas and effective interaction.


  • Interest in Leadership and Management: As the course touches upon leading and operating a business analysis service, an interest in developing Leadership Skills within a BA context would be advantageous.


These prerequisites are designed to ensure that all participants have the foundational knowledge and skills necessary to maximize the learning outcomes from the course and effectively apply them in professional scenarios.


Target Audience for Professional Certificate in Business Analysis Service Delivery

The BCS Professional Certificate in Business Analysis Service Delivery is geared towards professionals involved in the management and enhancement of business analysis services.




Learning Objectives - What you will Learn in this Professional Certificate in Business Analysis Service Delivery?

Introduction to the BCS Professional Certificate in Business Analysis Service Delivery

This course enables candidates to master the essentials of Business Analysis Service creation, management, and continual improvement.

Learning Objectives and Outcomes:

  • Understand the BA Service Concept: Grasp the foundational ideas of Business Analysis as a Service, including its value and service framework.
  • Recruitment and Development of Business Analysts: Learn strategies for effective recruitment, retaining, and career planning for business analysts.
  • Leadership Skills for Business Analysts: Acquire the skills and tools needed for effective leadership within a BA service context.
  • Operational Management of BA Services: Manage and operate the day-to-day functions of a Business Analysis service.
  • Application of BA Standards and Tools: Implement and maintain standards and tools that support effective business analysis practices.
  • Fostering High-Performance Teams: Engage techniques for developing high-performing business analysts and fostering a culture of continuous improvement.
  • Customer and Cultural Understanding: Develop strategies to manage customer expectations and navigate organizational culture effectively.
  • Performance and Quality Measurement: Measure and enhance the performance and quality of the Business Analysis service using established models and frameworks.
  • Continuous Improvement: Implement continuous improvement processes to enhance the maturity and quality of the