Outlook 2019 for users Certification Training Course Overview

Get started with Microsoft Outlook. This introductory course is designed to help brand-new Outlook users set up email, calendar, and contacts in Outlook 2019 and stay organized and productive. Staff instructor Jess Stratton begins by showing how to work with email: setting up primary and secondary email accounts, reading and replying to messages, and working with attachments. She also covers adding and managing contacts, as well as setting up and managing your calendar in Outlook. Along the way, Jess introduces helpful shortcuts and customization tips to make Outlook work best for you.

Use the full power of Outlook 2019 for Users. Be more productive / help your teams become more productive.

Topics include :

  • Identify the main features offered by Outlook.
  • Recall what a triangle in Outlook represents.
  • Explain how you can recover a deleted email.
  • Recall what you can include in the body of an email.
  • Recognize your options for choosing a contact for a group.




This course prepares you for Exam MO-400. Test your current knowledge Qubits42

Outlook 2019 for users (8 Hours) Download Course Contents

Live Virtual Classroom 500
Group Training
01 Nov GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)

06 Dec GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)

1-on-1 Training (GTR)
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
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Course Modules

Part 1: Get started with Outlook 2019
  • Chapter 1: Outlook 2019 basics
Part 2: Manage email messages
  • Chapter 2: Send and receive email messages
  • Chapter 3: Enhance messagecontent
  • Chapter 4: Manage emailsecurity
  • Chapter 5: Organize your Inbox
  • Chapter 6: Store and access contact information
  • Chapter 7: Manage contact records
  • Chapter 8: Manage scheduling
  • Chapter 9: Manage yourcalendar
  • Chapter 10: Track task
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Course Prerequisites
  • Familiarity with using a personal computer, mouse, and keyboard.
  • Comfortable in the Windows environment.