Oracle Service Cloud (RightNow) Analytics Course Overview

This Oracle Service Cloud (RightNow) Analytics coaching starts with the fundamentals of running, finding, business and planning reports. professional Oracle University instructors can then teach you the way to make new custom reports and modify existing reports.

This course is acceptable for Oracle Cloud deployments.

Learn To:

  • Work with analytics tools.
  • Apply advanced techniques to extract essential information.
  • Create custom reports and dashboards.
  • Add options like filters, drilldowns, highlights and styling.
  • Use functions, variables, joins and also the report analyser

Benefits to You

By finance during this course, you may develop a deeper understanding of the way to leverage Oracle Service Cloud (RightNow) Analytics to profit your business. Get active apply operating with analytics tools which will offer you necessary unjust insights.

Audience:

  • Administrator
  • Analyst
  • Cloud Administrator
  • Developer
  • Implementer

 

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

  • 1. Do you have limited Window for training?
  • 2. Can you only spend 4-hours per day?
  • 3. Do you want to start training immediately?
  • If your answer is yes to any one of the above, you need 1-on-1- Training
The 1-on-1 Advantage
Methodology
Flexible Dates
4-Hour Sessions
  • View video
  • The course will be free if we are not able to start within 7 days of booking.
  • Only applicable for courses on which this logo appears.

Your will learn:

Module 1: Fundamentals
  • Oracle Service Cloud Analytics overview
  • Navigation and the Reports Explorer
  • Finding reports
  • Using reports
  • Publishing and scheduling reports
  • Planning reports
  • Expressions, column definitions, and filters
  • Functions and variables
  • Rollups and slicing
  • Cross tabs
  • Drilldowns
  • Linking reports
  • Inner and outer joins
  • Using the Report Analyzer
  • Exports and imports
  • Dashboards
  • Highlights, data exceptions, and conditional formatting
  • Styles, fonts, layouts, and colors
  • Charts and images
Live Online Training (Duration : 16 Hours) Fee On Request
Group Training Date On Request
1-on-1 Training
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Classroom Training is available. Enquire for the fee Click
Comfort Track

If you think 32 hours is too long. We can offer Comfort Track for 16 hours

Course Prerequisites
  • Basic Computer Knowledge.

After completion of this course, you may learn following topics:

Fundamentals

  • Oracle Service Cloud Analytics summary
  • Navigation and also the Reports individual
  • Finding reports
  • Using reports
  • Publishing and planning reports

Creating and Modifying Reports

  • Planning reports
  • Expressions, column definitions, and filters
  • Functions and variables
  • Rollups and slicing
  • Cross tabs

Enhancing Report practicality

  • Drilldowns
  • Linking reports
  • Inner and outer joins
  • Using the Report analyser
  • Exports and imports
  • Dashboards

Look and feel

  • Highlights, information exceptions, and conditional format
  • Styles, fonts, layouts, and colors
  • Charts and pictures

 

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