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Oracle Service Cloud (RightNow) Analytics

Overview

This Oracle Service Cloud (RightNow) Analytics coaching starts with the fundamentals of running, finding, business and planning reports. professional Oracle University instructors can then teach you the way to make new custom reports and modify existing reports.

This course is acceptable for Oracle Cloud deployments.

Learn To:

  • Work with analytics tools.
  • Apply advanced techniques to extract essential information.
  • Create custom reports and dashboards.
  • Add options like filters, drilldowns, highlights and styling.
  • Use functions, variables, joins and also the report analyser

Benefits to You

By finance during this course, you may develop a deeper understanding of the way to leverage Oracle Service Cloud (RightNow) Analytics to profit your business. Get active apply operating with analytics tools which will offer you necessary unjust insights.

Audience:

  • Administrator
  • Analyst
  • Cloud Administrator
  • Developer
  • Implementer

 

Schedule & Prices
Course Details Schedule
Live Online Training (Instructor-Led)
Duration : 2 Days (4 Day for 4 Hours/Day)
Fee : USD 1,500 (1-on-1)†



April

8 Hours/Day
4 Hours/Day
13-14
20-21
13-16
20-23
May

8 Hours/Day
4 Hours/Day
18-19
18-21
Classroom Training*
Duration : 2 Days
Fee : Sydney : USD 1,800 London : USD 1,700 Dubai : USD 1,700 India : USD 1,200
April
13-16 (Bangalore) (Venue)
20-23 (Chennai) (Venue)
May
18-21 (Chennai) (Venue)

Enquire Now




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After completion of this course, you may learn following topics:

Fundamentals

  • Oracle Service Cloud Analytics summary
  • Navigation and also the Reports individual
  • Finding reports
  • Using reports
  • Publishing and planning reports

Creating and Modifying Reports

  • Planning reports
  • Expressions, column definitions, and filters
  • Functions and variables
  • Rollups and slicing
  • Cross tabs

Enhancing Report practicality

  • Drilldowns
  • Linking reports
  • Inner and outer joins
  • Using the Report analyser
  • Exports and imports
  • Dashboards

Look and feel

  • Highlights, information exceptions, and conditional format
  • Styles, fonts, layouts, and colors
  • Charts and pictures

 

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