This Oracle Service Cloud (RightNow) Administration preparing is a five-day, hands-on course that shows you how to execute the fundamental managerial elements of Oracle Service Cloud, a useful asset intended to help drive positive client communications. Figure out how to convey unrivaled encounters all through the client lifecycle, which is basic for manageable upper hand, client faithfulness and income.
Learn To :
Benefits to You :
By taking this course, you'll leave with a major comprehension of how to use this arrangement. You'll get an opportunity to rehearse introductory arrangement undertakings, while investigate center functionalities that will assist you with upgrading and keep up your framework. Moreover, you'll realize how to take your execution to the following level through improving client self-administration, giving specialist help, and arranging associations.
Audience :
Course Details | Schedule |
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Live Virtual Classroom (Instructor-Led)
Fee : On Request
9 AM - 5 PM |
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Client's Location As per mutual convenience |
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Special Solutions for Corporate Clients! Click here |
Hire Our Trainers! Click here |
After completion of this course, you will learn following topics :
UI and center article basics
Beginning Setup
Computerization usefulness and Assistance
Information Foundation
Client and Agent Interactions
Prologue to Analytics
No, the published fee includes all applicable taxes.
We offer below courses:
Oracle Service Cloud (RightNow) Analytics -
Oracle Service Cloud Integration and Development -