This Oracle Service Cloud (RightNow) Administration preparing is a five-day, hands-on course that shows you how to execute the fundamental managerial elements of Oracle Service Cloud, a useful asset intended to help drive positive client communications. Figure out how to convey unrivaled encounters all through the client lifecycle, which is basic for manageable upper hand, client faithfulness and income.
Learn To :
Benefits to You :
By taking this course, you'll leave with a major comprehension of how to use this arrangement. You'll get an opportunity to rehearse introductory arrangement undertakings, while investigate center functionalities that will assist you with upgrading and keep up your framework. Moreover, you'll realize how to take your execution to the following level through improving client self-administration, giving specialist help, and arranging associations.
Audience :
This is a Rare Course and it can be take up to 3 weeks to arrange the training.
The 1-on-1 Advantage
Flexible Dates
4-Hour Sessions
Live Online Training (Duration : 40 Hours) Fee On Request | |||
---|---|---|---|
|
|||
After completion of this course, you will learn following topics :
UI and center article basics
Beginning Setup
Computerization usefulness and Assistance
Information Foundation
Client and Agent Interactions
Prologue to Analytics
Student Name | Country | Feedback | Rating |
---|---|---|---|
Abu | United States | A1. Yes, she was very clear & a strong mastery of both English & Azure platforms hence following was easy. She was also patient and was answering every question asked, she also shared material & tips on how to pass the exam, Well done, and keep it up. | |
Nick Barker | United States | A1. Calm and understanding, she not only kept the course running well but also took time to help those with lots of questions. Very well done. | |
Robin Johnson | United States | A2. Individual attention during training, excellent customer service and coordination. Neha has been ever so helpful and is definitely an asset to Koenig. | |
Shivani Prasad | United States | A1. The trainer was great and his teaching methods were incredible. He used different teaching methods to ensure I was learning well. A fun trainer with lots of patience and understanding. | |
Adam | United States | A1. The trainer was very knowledgeable and well prepared about the presentation/training subject, with a positive attitude towards students and making every effort in answering questions during the training session. Top-notch service! | |
Suresh | United States | A1. Exceptional... recommend to everyone! | |
Shyam Vaddakapett | United States | A1. My trainer, Mohit Kakkar was excellent as he focused on hands-on assignments to supplement the concepts of AZ 900. The training coordinator Jasmeet as well as the ops manager Sheshadri are also very professional and customer-centric. I recommend Koenig for training courses, and I will take some more courses with them soon. | |
Gilles Chirlias | United States | A1. Chavi was a great teacher, I have learned a lot from her. I would like to have her for the next training, which would be the AZ 301 and AZ 500. | |
Abdulrahman Saad Alshahrani | United States | A1. Excellent trainer. I will take another course with him someday. He deserves a good appreciation from his Manager. | |
Anonymous | United States | https://www.youtube.com/watch?v=sqC40CFfBYI |
We offer below courses: Oracle Service Cloud (RightNow) Analytics - Oracle Service Cloud Integration and Development -