Oracle Sales Cloud: Customer Data Management


Oracle Sales Cloud: Customer Data Management Certification Training Course Overview

Oracle Sales Cloud: Customer Data Management training course is designed to learn an understanding of how CDM implements customer master data management through its design, architecture, and data model. In this training class, you will learn how to Apply knowledge related to CDM including its architecture, data model, implementation tasks, and data management tools and processes, how to Perform data management tasks including (simplified) data import, address cleansing and verification, deduplication, and data enrichment, how to monitor data quality, apply data governance principles and practices, and perform end user-related CDM tasks.

Target Audience:

  • Analyst
  • Implementer

Oracle Sales Cloud: Customer Data Management Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 3 Days (6 Days for 4 Hours/Day)
Fee : On Request
9 AM - 5 PM (Flexible Time Slots for 4 hours option)




Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites
  • Basic Computer Knowledge.

  • Master data management and governance
  • Customer data management
  • Data cleansing, validation, and standardization
  • Deduplication: duplicate identification and duplicate resolution
  • Data enrichment
  • Party model
  • Oracle Enterprise Data Quality (EDQ) Cloud Service
  • Oracle Data and Insight Cloud Service (DaaS)
  • Address Verification Cloud Service (AV)
  • Installation and configuration options
  • Address cleansing, verification, and configuration
  • Duplicate identification and match configuration
  • Duplicate resolution and configuration
  • Merge, automerge, and overrides
  • Data enrichment and configuration
  • Personally Identifiable Information (PII)
  • View profile history and audit configuration