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The Oracle Sales Cloud: Customer Data Management course provides an in-depth look at the strategies and tools needed to maintain high-quality customer data within the Oracle Sales Cloud. It is designed for IT professionals, data stewards, and administrators who want to ensure that their organization's customer data is managed effectively.
Module 1 offers a foundational understanding of master data management and how to maintain data integrity through governance, cleansing, deduplication, and data enrichment. It introduces the party model, which is crucial for understanding customer relationships and hierarchies.
Module 2 dives into the technical architecture of Oracle's data management services, including the Oracle Enterprise Data Quality (EDQ) Cloud Service, Data and Insight Cloud Service (DaaS), and Address Verification Cloud Service (AV). Learners will understand the installation and configuration options available.
Module 3 focuses on the practical tasks and processing steps such as address cleansing, duplicate identification, and the management of Personally Identifiable Information (PII).
Lastly, Module 4 teaches how to monitor and maintain data quality through viewing profile histories and auditing configurations.
By completing the course, learners will gain valuable skills in managing and enhancing customer data, leading to improved customer relationships and business outcomes.
This is a Rare Course and it can be take up to 3 weeks to arrange the training.
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♱ Excluding VAT/GST
Classroom Training price is on request
♱ Excluding VAT/GST
Classroom Training price is on request
To ensure you have a solid foundation and can successfully undertake training in the Oracle Sales Cloud: Customer Data Management course, the following prerequisites are recommended:
Please note that while prior experience with Oracle products is beneficial, it is not a strict requirement for this course. The training is designed to introduce you to the necessary concepts and tools within the Oracle ecosystem.
The Oracle Sales Cloud: Customer Data Management course is designed for professionals dealing with data quality, governance, and enrichment within the Oracle ecosystem.
This Oracle Sales Cloud: Customer Data Management course equips learners with the skills to maintain high-quality customer data, ensuring efficient data governance and enrichment within the Oracle Cloud ecosystem.