Oracle R12 Service Fundamentals

Overview

Oracle R12.x Oracle Service Contracts Fundamentals Ed 1 course comprises particulars of how to use and device Oracle Service Contracts. With the help of this course it imparts the knowledge of creating and managing service agreements, subscription agreements, warranties, and extended warranties by means of Oracle Service Contracts. It will also help us in learning the setup steps essential to implement this functionality. Course Objectives: Using basic service contract terms. Manually author a service contract with service and usage lines. Adding coverage, pricing, and billing particulars. Accepting and activating the service contract. Use Administrator Workbench to achieve the contract process. Using Customer Acceptance Portal.

Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 4 Days
Fee : Dubai : USD 3,900 Sydney : USD 2,600 London : USD 2,700 India : USD 2,300
March
02-05 (Birmingham)
02-05 (Brisbane)
02-05 (Chennai)
02-05 (London)
02-05 (Manchester)
02-05 (Melbourne)
02-05 (Sydney)
08-11 (Dubai)
09-12 (Bangalore)
23-26 (Delhi)
30-02 (Chennai)
30-02 (London)
April
06-09 (Bangalore)
06-09 (Birmingham)
06-09 (Brisbane)
06-09 (London)
06-09 (Manchester)
06-09 (Melbourne)
06-09 (Sydney)
20-23 (Chennai)
27-30 (Delhi)
May
04-07 (Birmingham)
04-07 (Brisbane)
04-07 (Chennai)
04-07 (London)
04-07 (Manchester)
04-07 (Melbourne)
04-07 (Sydney)
11-14 (Bangalore)
25-28 (Delhi)
June
01-04 (Birmingham)
01-04 (Brisbane)
01-04 (Chennai)
01-04 (London)
01-04 (Manchester)
01-04 (Melbourne)
01-04 (Sydney)
08-11 (Bangalore)
22-25 (Delhi)
29-02 (Chennai)
29-02 (London)
July
06-09 (Bangalore)
06-09 (Delhi)
06-09 (london)
12-15 (Dubai)
13-16 (london)
20-23 (Chennai)

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Course Prerequisites

  • Oracle E-Business Suite Essentials for Implementers Ed
  • Oracle Service Fundamentals Ed 1


This course will help in feeling comfortable setting up service requests to handle dissimilar customer difficulties. Also will help in automatically assigning those service requests to the right group for resolution, and more.

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