Microsoft Dynamics 365 for Customer Service

Overview


The Microsoft Dynamics 365 for Customer Service training and certification course will give you a detailed overview of customer services like agent enablement, service intelligence, the voice of customer and field services.

Who should do Microsoft Dynamics 365 for Customer Service training?

  • Customer Service Representatives
  • Customer Service Managers
  • Consultant
Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 2 Days
Fee : Dubai: $2,640 , India: $1,890
On Request
Instructor-Led Online Training
Duration : 2 Days
Fee : $2,400
On Request
* Prices applicable only for Indian residents with residency proof. 18% GST additional.
Microsoft Dynamics 365 for Customer Service Review Benefits

On completion of this training, you will know:

  • Agent Enablement in Microsoft Dynamics 365 for Customer Service
  • Service Intelligence in Microsoft Dynamics 365 for Customer Service
  • Voice of the Customer in Microsoft Dynamics 365 for Customer Service
  • Unified Service Desk in Microsoft Dynamics 365 for Customer Service
  • Microsoft Dynamics 365 for Field Service