Overview


This course endeavors to describe various CRM 2016 processes. The students will learn to create the procedures that are required in business processes. The course also focuses on dividing the tasks into various stages so that they can be completed through the automated rules.

Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 2 Days
Fee :  London: £4,500, Dubai : $1,740 , India : $1,260


December
16-17 (Chennai)
January
06-07 (Delhi)
06-07 (London)
12-13 (Dubai)
13-14 (Bangalore)
13-14 (London)
20-21 (Chennai)
February
10-11 (Bangalore)
Instructor-Led Online Training
Duration : 2 Days
Fee :  $1,500


December
16-17
January
06-07
12-13
13-14
20-21
February
10-11
Fly-Me-a-Trainer
Duration : 2 Days
Fee : On Request
Client's Location
As per mutual convenience

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Course Prerequisites

  • Understanding of Business Requirements.
  • Basic understanding of CRM Concepts.


Upon Completion of this Course, you will accomplish following:

  • Understand the processes in CRM
  • Understand to implement and create workflow processes
  • Understand to implement and configure dialog processes
  • Describe business process flow
  • Understand processes management

Give an edge to your career with Microsoft Dynamics certification training courses. Students can join the classes for Microsoft CRM 2016 Processes Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.