Microsoft Dynamics CRM 2016 Combo Training & Certification Course

  • Overview

    This combo course enhances the Customer Relationship Management skills of the students. The course focuses on the CRM introduction, sale, service features and modules along with CRM 2016 applications. Students will learn about the customization using CRM 2016. The course also focuses on processes, reporting and CRM extending.

    Course Objectives

    • Understand basic CRM features and functionality
    • Understand various CRM modules
    • Explain CRM service features
    • Describe CRM processes
    • Explain reporting in CRM 2016
    • Learn CRM extending

    Course Details / Exam(s)

    Schedule for Microsoft CRM 2016 Combo
    Course # Course Contents Exam# Exam Regular Track
    (days)
    80715 Office 365 Integration with CRM MB2-713 MS Dynamics CRM 2016 Sales 2
    80727 Sales Management in CRM 2016 2
    80726 Customer Service in CRM 2016 MB2-714 MS Dynamics CRM 2016 Customer Service 2
    80729 Microsoft CRM 2016 Customization and configuration MB2-712 Microsoft Dynamics CRM 2016 Customization & Configuration 4
    - CRM 2016 Processes - - 2
    80867AE Reporting for End Users and Functional Consultants in Microsoft Dynamics CRM - - 2
    80868AE Reporting for Developers in Microsoft Dynamics CRM 2016 - - 2
    80848AE Extending Functionality in Microsoft Dynamics - - 2
    80849AE Developing Solutions in Microsoft Dynamics CRM 2016 - - 2
    Total 20
    Prerequisites
    • Basic Knowledge of CRM Concepts  and Programming Concepts
    Recommended Courses and Certification:
    Give an edge to your career with Microsoft Dynamics certification training courses. Students can join the classes for Microsoft Dynamics CRM 2016 Combo Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.
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    Jibrin  Wunti Koenig IT Training Student

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  • Schedule & Course Fees
    1
    5
    5
    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Courseware.
    For any Query or Custom Plan info@koenig-solutions.com +1 877 226 2244
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