Microsoft CRM 2016 Applications Training & Certification Courses
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Overview

Microsoft CRM 2016 Applications training course has been structured to train the sales professionals who intend to enhance their Customer Relationship Management skills. This Microsoft CRM certification course focuses on the CRM introduction, sales and service features and modules. The primary objective of the program is to improve the customer service along with the flow of sales process to provide cost-effective solution of the issues pertaining to the customer service and complaints.

Audience: This CRM course is highly recommended for relationship managers, sales managers, customer service managers, operations managers, executives, administrators and consultants.

Need more info ? Email info@koenig-solutions.com  or   Enquire now!

Microsoft CRM 2016 Applications consist of following courses

Course Name Exam # Duration (days)
Office 365 Integration with CRM (Download Content)MB2-7132
Sales Management in CRM 2016 (Download Content)MB2-7132
Customer Service in CRM 2016 (Download Content)MB2-7142
Total 6
Delivery Mode Location Course Duration Fees Schedule
Instructor-Led Online Training (1-on-1) Client's Home/Office6 Days $ 4,500 As per mutual convenience (4-Hours Evenings & Weekends Possible
Classroom Training * Dubai 6 Days $ 5,220 On Request
Delhi, Bangalore, Dehradun (Rishikesh), Goa, Shimla, Chennai 6 Days $ 3,600 On Request
Fly-Me-a-Trainer Client's Location6 Days On Request As per mutual convenience
Need more clarity on schedule and prices? Email info@koenig-solutions.com  or   Enquire now!

Course Prerequisites

  • Basic understanding of CRM

Delhi
Bangalore (Bengaluru)
Goa
Shimla (Himalayas)
Chennai
Dehradun
Dubai
USA Singapore
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