Journey Builder 101 (JB101) Training & Certification Courses
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In this one-day class, you will find out the fundamentals of a customer journey. You will then explore Contact Builder and how to set up your data in order to leverage the data in Journey Builder. In Journey Builder, you will learn to produce and develop strategic customer interactions within various Journey Builder activities.


  • Administrators responsible for the setup, configuration and upkeep of their organization’s Marketing Cloud applications.
  • Content editors and publishers who will aid in the setup of customer journeys.
  • Channel managers who are responsible for the marketing automation channel within an establishment.
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Schedule & Prices

Delivery Mode Location Course Duration Fees  Schedule
Classroom Training *
Delhi, Bangalore, Dehradun (Rishikesh), Goa, Shimla, Chennai 1 Days $ 900
16-16 Nov 2018,
19-19 Nov 2018 (2 Seat Left),
3-3 Dec 2018 (1 Seat Left),
10-10 Dec 2018,
17-17 Dec 2018 (2 Seat Left),
24-24 Dec 2018,
7 Jan -7 Jan 2019,
21 Jan -21 Jan 2019,
4 Feb -4 Feb 2019
Need more clarity on schedule and prices? Email  or   Enquire now!

Course Content / Exam(s)

Schedule for Journey Builder 101 (JB101)

Course Name Duration (days)
Journey Builder 101 (JB101)1

Course Prerequisites

  • Students taking this class should have experience creating data extensions,import definitions, and data relationships, and have knowledge of executing import definitions, segmentation using Drag-and-Drop Segmentation.
  • Students should understand the following key concepts: Primary Key, Subscriber Key, All Subscribers, and Send Relationships.
  • Students who have already attended the Email Essentials (EEB101) course will be well prepared to take this class.

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Journey Builder 101 (JB101) Benefits

Upon Completion of this Course, you will accomplish following:-

  • Engage in critical thinking in regards to the customer journey.
  • Create and associate data structures in Contact Builder.
  • Build an interaction with diverse activities.
  • Optimize journeys through versioning.

Give an edge to your career with SalesForce certification training courses. Students can join the classes for Journey Builder 101 (JB101) Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Need more info ? Email  or   Enquire now!