Overview


In this one-day class, you will find out the fundamentals of a customer journey. You will then explore Contact Builder and how to set up your data in order to leverage the data in Journey Builder. In Journey Builder, you will learn to produce and develop strategic customer interactions within various Journey Builder activities.

Audience:

  • Administrators responsible for the setup, configuration and upkeep of their organization’s Marketing Cloud applications.
  • Content editors and publishers who will aid in the setup of customer journeys.
  • Channel managers who are responsible for the marketing automation channel within an establishment.
Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 1 Day
Fee :  Dubai : $1,320 , India : $945


December
16 (Chennai)
January
06 (Delhi)
12 (Dubai)
13 (Bangalore)
20 (Chennai)
February
03 (Delhi)
09 (Dubai)
10 (Bangalore)
March
02 (Delhi)
08 (Dubai)
09 (Bangalore)
Instructor-Led Online Training
Duration : 1 Day
Fee :  $1,000


December
16
January
06
12
13
20
February
03
09
10
March
02
08
09
Fly-Me-a-Trainer
Duration : 1 Day
Fee : On Request
Client's Location
As per mutual convenience

Enquire Now




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Course Prerequisites

  • Students taking this class should have experience creating data extensions,import definitions, and data relationships, and have knowledge of executing import definitions, segmentation using Drag-and-Drop Segmentation.
  • Students should understand the following key concepts: Primary Key, Subscriber Key, All Subscribers, and Send Relationships.
  • Students who have already attended the Email Essentials (EEB101) course will be well prepared to take this class.


Upon Completion of this Course, you will accomplish following:-

  • Engage in critical thinking in regards to the customer journey.
  • Create and associate data structures in Contact Builder.
  • Build an interaction with diverse activities.
  • Optimize journeys through versioning.

Give an edge to your career with SalesForce certification training courses. Students can join the classes for Journey Builder 101 (JB101) Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.