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ITIL® Training & Certification Courses

ITIL is the most broadly accepted approach to IT service management in the world. ITIL can help organizations and individuals use IT to realize business change, growth and transformation. Koenig Solutions offers ITIL training courses to train the IT aspirants enhance the knowledge about the IT service management. ITIL certification trainings can be chosen from an array of IT courses offered by Koenig such as ITIL 2011 Foundation, capability stream, strategy lifecycle, design lifecycle, Six Sigma Yellow Belt combo, capability stream and many more. These courses are mapped to the ITIL certification exams.

Certifications/ Courses Available Dates
download ITIL V4
Duration : 3 days
Fees : Online: $ 1,700, Dubai: $ 2,220, India: $ 1,638

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Jan 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Mar 16-18 (Chennai)

Apr 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore)

Jul 6-8 (Delhi) , 12-14 (dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Oct 27-29 (Dubai) , 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 3-5 (Dubai) , 10-12 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi)

Dec 2-4 (Delhi) , 8-10 (Dubai) , 9-11 (Bangalore) , 26-28 (Chennai)
download ITIL 2011 Foundation
Duration : 3 days
Fees : Online: $ 1,430, Dubai: $ 1,720, India: $ 1,039.50

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Jan 6-8 (Delhi) , 6-8 (Dubai) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Feb 10-12 (Bangalore)

Mar 16-18 (Chennai)

Jul 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Oct 20-22 (Dubai) , 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 4-6 (Dubai) , 10-12 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi)

Dec 2-4 (Delhi) , 2-4 (Dubai) , 8-10 (Dubai) , 9-11 (Bangalore) , 16-18 (Chennai)
download ITIL Service Strategy Lifecycle
Duration : 3 days
Fees : Online: $ 1,760, Dubai: $ 2,110, India: $ 1,520

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Jan 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Feb 10-12 (Bangalore)

Mar 16-18 (Chennai)

Jul 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Oct 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 3-5 (Dubai) , 10-12 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi)

Dec 2-4 (Delhi) , 8-10 (Dubai) , 9-11 (Bangalore) , 16-18 (Chennai)
download ITIL Practitioner
Duration : 3 days
Fees : Online: $ 1,440, Dubai: $ 2,080, India: $ 1,459.50

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Jan 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Feb 10-12 (Bangalore)

Mar 16-18 (Chennai)

Jul 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Oct 27-29 (Dubai) , 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 10-12 (dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi)

Dec 2-4 (Delhi) , 8-10 (Dubai) , 9-11 (Bangalore) , 16-18 (Chennai)
download ITIL Service Design Lifecycle
Duration : 5 days
Fees : Online: $ 1,760, Dubai: $ 2,930, India: $ 2,131.50

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Jan 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Feb 10-14 (Bangalore)

Mar 16-20 (Chennai)

Jul 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Oct 21-25 (Chennai)

Nov 3-7 (Dubai) , 4-8 (Delhi) , 10-14 (Dubai) , 11-15 (Bangalore) , 18-22 (Chennai)

Dec 2-6 (Delhi) , 8-12 (Dubai) , 9-13 (Bangalore) , 16-20 (Chennai)
download ITIL Service Transition Lifecycle
Duration : 3 days
Fees : Online: $ 1,760, Dubai: $ 2,110, India: $ 1,520

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Jan 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Feb 10-12 (Bangalore)

Mar 16-18 (Chennai)

Jul 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Oct 27-29 (Dubai) , 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 3-5 (Dubai) , 10-12 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi)

Dec 2-4 (Delhi) , 8-10 (Dubai) , 9-11 (Bangalore) , 16-18 (Chennai)
download ITIL Service Operation Lifecycle
Duration : 5 days
Fees : Online: $ 1,760, Dubai: $ 2,660, India: $ 1,848

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Jan 12-16 (Dubai) , 13-17 (Delhi) , 13-17 (Dubai) , 19-23 (Dubai) , 20-24 (Bangalore) , 27-31 (Chennai)

Feb 17-21 (Bangalore)

Mar 23-27 (Chennai)

Jul 12-16 (Dubai) , 13-17 (Delhi) , 19-23 (Dubai) , 20-24 (Bangalore) , 27-31 (Chennai)

Oct 20-24 (Dubai) , 21-25 (Bangalore) , 21-25 (Chennai) , 27-31 (Dubai) , 28-1 (Chennai)

Nov 10-14 (Dubai) , 11-15 (Delhi) , 11-15 (Dubai) , 17-21 (Dubai) , 18-22 (Bangalore) , 18-22 (Chennai) , 25-29 (Chennai)

Dec 8-12 (Dubai) , 9-13 (Delhi) , 9-13 (Dubai) , 15-19 (Dubai) , 16-20 (Bangalore) , 23-27 (Chennai)
download ITIL OSA Capability Stream
Duration : 5 days
Fees : Online: $ 1,750, Dubai: $ 3,240, India: $ 2,226

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Jan 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Feb 10-14 (Bangalore)

Mar 16-20 (Chennai)

Jul 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Oct 21-25 (Chennai)

Nov 3-7 (Dubai) , 4-8 (Delhi) , 10-14 (Dubai) , 11-15 (Bangalore) , 18-22 (Chennai)

Dec 2-6 (Delhi) , 8-12 (Dubai) , 9-13 (Bangalore) , 16-20 (Chennai)
ITIL and PMI Agile Certified Practitioner (PMI-ACP)®
Duration : 6 days
Fees : Online: $ 3,250, Dubai: $ 3,890, India: $ 2,629.50
Jan 6-8 (Delhi) , 6-8 (Dubai) , 6-8 (London) , 12-14 (Dubai) , 13-15 (Bangalore) , 13-15 (London) , 20-22 (Chennai)

Feb 10-12 (Bangalore)

Mar 16-18 (Chennai)

Jul 6-8 (Delhi) , 6-8 (london) , 12-14 (Dubai) , 13-15 (Bangalore) , 13-15 (london) , 20-22 (Chennai)

Oct 20-22 (Dubai) , 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi) , 28-30 (London)

Nov 3-5 (Dubai) , 4-6 (Dubai) , 4-6 (London) , 10-12 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 12-14 (Bangalore) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi) , 18-20 (London) , 20-22 (London)

Dec 2-4 (Delhi) , 2-4 (Dubai) , 2-4 (London) , 8-10 (Dubai) , 9-11 (Bangalore) , 9-11 (London) , 16-18 (Chennai)
ITIL and PRINCE2®
Duration : 7 days
Fees : Online: $ 3,430, Dubai: $ 4,200, India: $ 2,824.50
Jan 6-8 (Delhi) , 6-8 (Dubai) , 6-9 (Delhi) , 12-14 (Dubai) , 12-15 (Dubai) , 13-15 (Bangalore) , 13-16 (Bangalore) , 20-22 (Chennai) , 20-23 (Chennai)

Feb 10-12 (Bangalore) , 10-13 (Bangalore)

Mar 16-18 (Chennai) , 16-19 (Chennai)

Jul 6-8 (Delhi) , 6-9 (Delhi) , 12-14 (Dubai) , 12-15 (Dubai) , 13-15 (Bangalore) , 13-16 (Bangalore) , 20-22 (Chennai) , 20-23 (Chennai)

Oct 20-22 (Dubai) , 21-24 (Chennai) , 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 3-6 (Dubai) , 4-6 (Dubai) , 4-7 (Delhi) , 10-12 (Dubai) , 10-13 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 11-14 (Bangalore) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi) , 18-21 (Chennai)

Dec 2-4 (Delhi) , 2-4 (Dubai) , 2-5 (Delhi) , 8-10 (Dubai) , 8-11 (Dubai) , 9-11 (Bangalore) , 9-12 (Bangalore) , 16-18 (Chennai) , 16-19 (Chennai)
Citrix XenApp 6.5 with ITIL 2011 Foundation
Duration : 3 days
Fees : Online: $ 3,300, Dubai: $ 4,620, India: $ 2,824.50
Jan 6-8 (Delhi) , 6-8 (Dubai) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Feb 10-12 (Bangalore)

Mar 16-18 (Chennai)

Jul 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Oct 20-22 (Dubai) , 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 4-6 (Dubai) , 10-12 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi)

Dec 2-4 (Delhi) , 2-4 (Dubai) , 8-10 (Dubai) , 9-11 (Bangalore) , 16-18 (Chennai)
download ITIL Continual Service Improvement Lifecycle
Duration : 3 days
Fees : Online: $ 1,460, Dubai: $ 2,120, India: $ 1,533

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Jan 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Feb 10-12 (Bangalore)

Mar 16-18 (Chennai)

Jul 6-8 (Delhi) , 12-14 (Dubai) , 13-15 (Bangalore) , 20-22 (Chennai)

Oct 28-30 (Bangalore) , 28-30 (Chennai) , 28-30 (Delhi)

Nov 3-5 (Dubai) , 10-12 (Dubai) , 11-13 (Bangalore) , 11-13 (Chennai) , 11-13 (Delhi) , 13-15 (Bangalore) , 13-15 (Chennai) , 13-15 (Delhi)

Dec 2-4 (Delhi) , 8-10 (Dubai) , 9-11 (Bangalore) , 16-18 (Chennai)
download ITIL SOA Capability Stream
Duration : 5 days
Fees : Online: $ 1,760, Dubai: $ 3,240, India: $ 2,226

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Jan 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Feb 10-14 (Bangalore)

Mar 16-20 (Chennai)

Jul 6-10 (Delhi) , 12-16 (dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Oct 21-25 (Chennai) , 27-31 (Dubai)

Nov 3-7 (Dubai) , 4-8 (Delhi) , 10-14 (Dubai) , 11-15 (Bangalore) , 18-22 (Chennai)

Dec 2-6 (Delhi) , 8-12 (Dubai) , 9-13 (Bangalore) , 16-20 (Chennai)
download ITIL Managing Across Lifecycle
Duration : 5 days
Fees : Online: $ 1,760, Dubai: $ 2,830, India: $ 1,942.50

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Jan 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Feb 10-14 (Bangalore)

Mar 16-20 (Chennai)

Jul 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Oct 21-25 (Chennai)

Nov 3-7 (Dubai) , 4-8 (Delhi) , 10-14 (dubai) , 11-15 (Bangalore) , 18-22 (Chennai)

Dec 2-6 (Delhi) , 8-12 (Dubai) , 9-13 (Bangalore) , 16-20 (Chennai)
download ITIL PPO Capability Stream
Duration : 5 days
Fees : Online: $ 1,760, Dubai: $ 3,240, India: $ 2,226

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Jan 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Feb 10-14 (Bangalore)

Mar 16-20 (Chennai)

Jul 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Oct 21-25 (Chennai) , 27-31 (Dubai)

Nov 3-7 (Dubai) , 4-8 (Delhi) , 10-14 (Dubai) , 11-15 (Bangalore) , 18-22 (Chennai)

Dec 2-6 (Delhi) , 8-12 (Dubai) , 9-13 (Bangalore) , 16-20 (Chennai)
download ITIL RCV Capability Stream
Duration : 5 days
Fees : Online: $ 1,760, Dubai: $ 3,240, India: $ 2,226

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Jan 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Feb 10-14 (Bangalore)

Mar 16-20 (Chennai)

Jul 6-10 (Delhi) , 12-16 (Dubai) , 13-17 (Bangalore) , 20-24 (Chennai)

Oct 21-25 (Chennai) , 27-31 (Dubai)

Nov 3-7 (Dubai) , 4-8 (Delhi) , 10-14 (Dubai) , 11-15 (Bangalore) , 18-22 (Chennai)

Dec 2-6 (Delhi) , 8-12 (Dubai) , 9-13 (Bangalore) , 16-20 (Chennai)

Verbatim Student Feedback

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training?

Student Name Country Month Feedback Rating
Henrietta Bosompem Okai Ghana Oct-2019 A1 He is very interactive in class, engage student a lot with questions for him to know the in depth of knowledge on the subject. Takes his time to explain the topic and response to questions too with details examples
Jeffrey Gordon United Arab Emirates Aug-2019 A2 Makes you think instead of just running through a bunch of power point slides. Good discussions.
Jeffrey Gordon United Arab Emirates Aug-2019 https://www.youtube.com/watch?v=-8beOEgdR9I
Mohammed Suliman Aug-2019 A2 Very good Quality
Abdullah Al-thobaiti Saudi Arabia Jul-2019 A1 Very smart and knows exactly how to deliver the information in a simple, easy and understandable way.
Bolarin Tolujo Nigeria Jun-2019 A1 Professor Neha is an excellent trainer. I believe she is a gifted teacher. I enjoyed her style of teaching. I received value for money spent on this course.
Raed Abdullah Alaskar Saudi Arabia Jun-2019 A1 He is professional and has communication skills.
Kush Jindal India May-2019 A1 Trainer is very good and give us real life examples to help us understand the concepts of ITIL.
Molly Kalanga Mrs Malawi May-2019 A3 It is a Good place. Welcoming staff feom the hotel to school. Friendly and helpful staff. The hotel is very good. Good facilities. Very comfortable.
Edward Y Suagu Papua New Guinea May-2019 A1 The trainer was good and easy to discuss with
Ndjala Assang Steves Mcyannick Chad Apr-2019 A1 very patient, using good case study to help me to understand, always requesting my feedback to ensure the concept is well understood before moving forward. having good discussion on where the training could be useful in my job. I really appreciate his experience.
Faiz A. Alfaiz Saudi Arabia Apr-2019 A3 - Great Institute - Highly qualified
Shobheet Saxena Apr-2019 https://youtu.be/TiMQUQDnknI
Ravi Dhiman Apr-2019 https://youtu.be/9f8vSt_Dg54
Eric Mar-2019 A3 Koenig is well organised and dependable. We have been taken care of very well.
Gurpreet Singh India Mar-2019 A1 My good fortune to have shalini as my trainer. Who posses, great knowledge.
Temitope Johnson Nigeria Mar-2019 A1 Trainer made the training very interesting citing real life examples for better understanding
Ngirinshuti Emmanuel Rwanda Mar-2019 I will plan to come back for ITIL (Service transition , service operation and CSI) , if I am assured about the improvement, Not the first time as done as well CCNA Collaboration which was as well great.
Manish Sharma Feb-2019 A1 The Knowledge of instructor is good and also way of delivery is excellent.
Khalida Bahrami Afghanistan Jan-2019 A3 It was the nicest training centre ever I have seen.
Khuyagbaatar.g Mongolia Nov-2018 A1 He was a good instructor. But the exam time was too short.
Garima Barry India Nov-2018 Koenig trainers and staff are excellent and supporting .Overall experience including food is excellent for me
Seun Kolawole Nigeria Oct-2018 A1 Ashwin was very knowledgeable with a clear grasp of the subject matter. He was also able to communicate his knowledge.
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FAQ

What is ITIL?

ITIL is one of the most widely accepted approach to IT Service Management that helps companies align IT services with the needs of the business. Through ITIL implementation, businesses can achieve significant change, growth, and business transformation. The ITIL certification enables professionals to demonstrate abilities in facilitating such changes in a seamless manner.

What are the different certification levels currently available?

  • Following are five certification levels available in the ITIL Service Management Training course
  • Foundation Level
  • Practitioner Level
  • Intermediate Level
  • Expert Level
  • Master Level

What is the duration of the exam?

The duration of the exam varies depending on the level of the certification. While a Foundation level exam duration will last 60 minutes, the duration for the Intermediate level exam will be 90 minutes.

What are the delivery methods currently in use to impart the ITIL training?

Training for ITIL certifications are available through the accredited training organizations and other approved partners. The training can be imparted through a wide variety of formats including through in-person training, via virtual classroom or even distance learning.

Are the ITIL examinations only available in English?

No, the ITIL Service Management Training examinations are currently available in a wide variety of languages.

Please confirm ITIL levels.

ITIL Foundation is the first level, Then there is ITIL Practitioner After this there is Intermediate level which is divided into two streams, Lifecycle and Capabilities. 5 Modules (. 1. Service Strategy (Foundation) 2. Service Design 3. Service Transition 4. Service Operation 5. Continual Service Improvement ) are part of Lifecycle, There are 4 Modules in capability which are SOA, PPO, RCV and OSA. One needs to be ITIL Foundation certified to achieve Intermediate certificates.

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