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ITIL Service Operation Lifecycle

Overview

This course from Koenig Solutions is intended to teach the students about this unified training course that immerses students in the overall processes, policies, methods and concepts allied with the Service Operation phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the Service Operation stage, but not the detail of each of the supporting procedures.

Audience:

  • IT Operations Managers
  • Problem Managers
  • Network Support Managers
  • Security Managers
  • Database Administrators
  • Security Administrators
  • Applications Support Managers
  • Service Desk and Incident Managers
This course prepares you for Exam ITIL Service Operation. Download Course Contents
Schedule & Prices
Course Details Schedule
Live Online Training (Instructor-Led)
Duration : 5 Days (10 Day for 4 Hours/Day)
Fee : USD 1,400 (1-on-1)†



April

8 Hours/Day
4 Hours/Day
13-17
20-24
27-01
13-22
20-29
27-06
May

8 Hours/Day
4 Hours/Day
11-15
25-29
11-20
25-03
June

8 Hours/Day
4 Hours/Day
08-12
08-17
Fly-Me-a-Trainer
Duration : 5 Days
Fee : On Request 		Client's Location
As per mutual convenience
Classroom Training*
Duration : 5 Days
Fee : Sydney : USD 3,000 London : USD 3,200 Dubai : USD 2,700 India : USD 1,800
April
13-22 (Birmingham) (Venue)
13-17 (Brisbane) (Venue)
13-17 (London) (Venue)
13-17 (Manchester) (Venue)
13-17 (Melbourne) (Venue)
13-17 (Sydney) (Venue)
20-29 (Bangalore) (Venue)
27-06 (Chennai) (Venue)
May
11-20 (Birmingham) (Venue)
11-15 (Brisbane) (Venue)
11-15 (London) (Venue)
11-15 (Manchester) (Venue)
11-15 (Melbourne) (Venue)
11-15 (Sydney) (Venue)
25-03 (Chennai) (Venue)
June
08-17 (Birmingham) (Venue)
08-12 (Brisbane) (Venue)
08-12 (London) (Venue)
08-12 (Manchester) (Venue)
08-12 (Melbourne) (Venue)
08-12 (Sydney) (Venue)

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Upon Completion of this Course, you will accomplish following:

  • Comprehend Service Operation
  • Comprehend principles of Service Operation
  • Comprehend processes of Service Operation
  • Comprehend activities related to Service Operation technology
  • Comprehend organization of Service Operation
  • Comprehend Technology Considerations
  • Comprehend improvement and implementation of Service Operation
  • Comprehend challenges, critical success risks and factors
Give an edge to your career with ITIL® certification training courses. Students can join the classes for ITIL® Service Operation Lifecycle Traning & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.
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