ITIL OSA Capability Stream Training & Certification Courses
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Overview

This course focuses on operational-level process activities and supporting techniques and approaches to implement these processes in a hands-on, practical learning environment. After completing this course, students will be able to apply OSA practices in order to enable event, access, problem, request, incident, technical, IT operations and application management. This course utilizes a best possible combination of learning techniques to offer learners the best successful method to develop their ITIL understanding with respect to Service Agreements and Offerings and to implement ITIL knowledge in real life.

Audience: This course is best suited for Configuration Managers, Availability Managers, and IT Operations Managers.

This course prepares you for Exam ITIL OSA. Download course contents.

Need more info ? Email info@koenig-solutions.com  or   Enquire now!

Schedule & Prices

Delivery Mode Location Course Duration Fees Schedule
Instructor-Led Online Training (1-on-1) Client's Home/Office5 Days $ 1,750 As per mutual convenience (4-Hours Evenings & Weekends Possible
Classroom Training * Dubai 5 Days $ 3,240 E
21-25 Jul 2019,
4-8 Aug 2019
Delhi, Bangalore, Dehradun (Rishikesh), Goa, Shimla, Chennai 5 Days $ 2,226 E
22 Jul -26 Jul 2019,
29 Jul -2 Aug 2019,
5 Aug -9 Aug 2019,
2 Sep -6 Sep 2019,
9 Sep -13 Sep 2019
Fly-Me-a-Trainer Client's Location5 Days On Request As per mutual convenience
* E = Exam included

Course Prerequisites

  • ITIL V3 Foundation.

FREE Trial Class FREE pre-requisite Class FREE revision Class

Need more info ? Email info@koenig-solutions.com  or   Live Chat

ITIL OSA Capability Stream Benefits

Upon Completion of this Course, you will accomplish following:

  • Understand Service Management as a practice and the principles, purposes and objectives of Service Operation.
  • Comprehend role of Operational Support and Analysis in service provision
  • Comprehend the activities, methods, and functions used in each of the Operational Support and Analysis processes.
  • Understand the importance of IT security and how it supports Operational Support and Analysis.
  • Understand technology and implementation requirements in support of Operational Support and Analysis.

Give an edge to your career with ITIL® certification training courses. Students can join the classes for ITIL® OSA Capability Stream Traning & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

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Need more info ? Email info@koenig-solutions.com  or   Enquire now!
Delhi
Bangalore (Bengaluru)
Goa
Shimla (Himalayas)
Chennai
Dehradun
Dubai
USA Singapore
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