55062: ITIL® Foundation Certification course

  • Overview

    This training offers students with a practical knowledge of the principles, key concepts, functions and processes that allows successful IT Service Management provision. This training is based on the ITIL best practice service lifecycle technique. It will help students in the preparation for the ITIL Foundation Certificate Exam.

    Audience : This course is best suited for Practitioners and IT Managers.


    Course Objectives

    • Comprehend the role of Automation in IT Service Management
    • Discuss Governance, Risk Management and the ITIL Service Lifecycle
    • Describe the Sever-Step Improvement Process
    • Define the Role of Communications in Operations.
    • Recognize the CSI Model
    • Describe the Role of Measurement
    • Describe the Key Concepts of Service Transition and Terms of Interest
    • Define Service Management, Best Practices and itSM
    • Define Service Transition Processes
    • Define Information Security Management
    • Provide Service Justification: Business Case
    • Define Service Portfoilio Management

    Course Details / Exam(s)

    Schedule for 55062: ITIL Foundation Certification course
    Course # Course Contents Exam Regular Track
    Fast Track
    Community 55062A ITIL Foundation Certification Course ITIL Foundation 6 3
    Total 6 3
    • Basic knowldege of Service management.
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    Give an edge to your career with technical certifications and training courses. Students can join the classes for 55062: ITIL® Foundation Certification course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.
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  • Schedule & Course Fees
    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Official Curriculum.
    For any Query or Custom Plan info@koenig-solutions.com +1 877 226 2244
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