Koenig Course for Implementing Cisco Collaboration Devices (CICD)

Koenig Course for Implementing Cisco Collaboration Devices (CICD) Certification Training Course Overview

This course focuses on imparting the technical know-how about the Cisco Unified Communications solutions including the components, architecture, features and functionalities. CICD precisely explains common tasks executed on CUCM Express, CUCM, CUCM IM and Presence and Cisco Unity Connection such as adding, moving, making any changes and system monitoring.

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Koenig Course for Implementing Cisco Collaboration Devices (CICD) (40 Hours) Download Course Contents

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 5 Days (10 Days for 4 Hours/Day)
Fee : 1,300 (Includes Taxes) 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)

8 Hours/Day
8 Hours/Day
8 Hours/Day
WeekEnd- 13-Feb 14-Feb 20-Feb 21-Feb
Client's Location
As per mutual convenience

Classroom training is available in select Cities

Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

  • Working Knowledge of Converged Voice and data networks
  • Basic Knowledge of Cisco IOS Gateways
  • Basic Knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Upon Completion of this Course, you will accomplish following:

  • To know the Cisco Unified Communications solution components
  • To identify media stream flows and call signaling
  • Understand the UI and administrator in CUCM, CUCM IM and Presence Service, Cisco Unity Connection, and CUCM Express
  • To accomplish CUCM and CUCM Express tasks in with respect to the end-user administration and endpoints
  • To understand Communications Manager and Communications Manager Express telephony features
  • To understand the user administration in Unity Connection and Communications Manager IM and Presence Service and implement their highlighted features
  • Manage the Cisco Unified Communications solutions
  • To configure and deploy user applications across Communications Manager, Communications Manager Instant Messenger and Presence and Unity Connection

Give an edge to your career with Cisco certification training courses. Students can join the classes for Implementing Cisco Collaboration Devices (CICD) Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Country Month Feedback Rating
James Gibney United States Mar-2019 A1. Sandeep went out of his way to make sure I understood different parts of the course. We have many days where training went past our allotted time.
Abdul Naim Morowut United States Oct-2019 A1. Umesh Kumar is were a very skilled and capable teacher and we made good use of them
Taiwo Raymond Taiwo United States Sep-2019 A3. Yes, I would love to.
Lalit Kaushik United States Aug-2019 A2. Koieng have best trained trainer
Carlos Rick Da Cruz Alves United States Mar-2019 A1. He is a present teacher, willing to help in training, pedagogue really enjoyed his way of teaching classes.etc.