HDI technical Support Professional Training & Certification Courses

Enquire Now


 
Loading...  

Processing data, please wait...

Live Chat
Guarantee to Run the Classes
Guarantee to Run the Classes
Get Trained by Industry Expert
Get Trained by Industry Expert
#1 Offshore IT Training Company
#1 Offshore IT Training Company
Hello Koenig

Overview

HDI technical Support Professional training course is designed for the technical support professionals who serve as an escalation point by providing level 2 or level 3 support possess the latest skills and knowledge based on customer service and service management best practices. This certification validates that professionals are equipped to provide superior technical support.

Target Audience:

  • Technical support professionals who serve as the escalation point for one or more support centers and desktop support teams
  • Individuals who are preparing for the HDI Technical Support Professional certification exam
Need more info ? Email info@koenig-solutions.com  or   Enquire now!

Schedule & Prices

Delivery Mode Location Course Duration Fees Schedule
Instructor-Led Online Training (1-on-1) Client's Home/Office3 Days $ 1,400 As per mutual convenience (4-Hours Evenings & Weekends Possible
Classroom Training * Delhi, Bangalore, Dehradun (Rishikesh), Goa, Shimla, Chennai 3 Days $ 1,400
3 Oct -5 Oct 2019,
9 Oct -11 Oct 2019,
28 Oct -30 Oct 2019
Fly-Me-a-Trainer Client's Location3 Days On Request As per mutual convenience

HDI technical Support Professional Benefits

  • Support Center Overview
  • Strategic Framework
  • Support Processes and Operations
  • Continual Service Improvement Process
  • Support Delivery Methods & Technology
  • Communication Skills
  • Customer Management Skills
  • Problem-Solving and Troubleshooting Skills
  • Teamwork, Time Management, and Stress Management
Need more info ? Email info@koenig-solutions.com  or   Enquire now!
Delhi
Bangalore (Bengaluru)
Goa
Shimla (Himalayas)
Chennai
Dehradun
Dubai
USA Singapore
All rights reserved. ©1997 - 2019, Koenig Solutions Pvt. Ltd.
PMP® is a registered trademark of the Project Management Institute.
Koenig Solutions Pvt. Ltd. is rated 4.4 stars by www.facebook.com/KoenigSolutions based on 107 reviews

Please Input Captcha Below

Submit