Frequently Asked Questions

General

  • #1. Why should I choose Koenig over other training providers?

    A. Koenig provides a unique amalgamation of quality, convenience, flexibility and cost.

    Quality

    1. Koenig has some of the best trainers in the industry. This makes Koenig a great place to study. Our trainers excel not just in depth and width of knowledge, but also in their patience and ability to explain difficult concepts in simple terms. Their substantial teaching experience gives them an advantage over other trainers. For qualities that you can expect in a Koenig teacher, click here.

    2. Koenig is an authorized training partner of Microsoft, Cisco, Oracle, VMware, AWS, Salesforce, EC Council, SAP, Citrix, Novell, PRINCE2®, Red Hat, PMI, Cloudera, CompTIA, Adobe, Google Cloud, Unity, CWNP, PECB, Apple, SCRUMstudy, Check Point, IIBA, LPI, Android, EMC, FORTINET, ISACA and and many more.

    Convenience

    1. We provide an end-to-end solution - airport pickup, hotel, meals, transport, Hospitality Desk support so that you can focus solely on your study and leave the rest to Koenig. View video

    2. All training programs run every month and can be scheduled as per your convenience. You can also start from Any Date™ if you opt for 1-on-1™ training.

    3. All our scheduled training batches are Guaranteed-to-Run.

    4. Since Koenig offers a very wide range of courses, by choosing Koenig you get connected to a training provider which can also cater to training needs in the future.

    Flexibility

    1. We offer Customised training for special requirements.

    2. The deposit is refundable in case you are not able to attend for any reason. You can actually cancel a class 7 days prior to arrival with no penalty. $150 will be deducted as administration charges.

    3. For revision purposes, you can opt for Topic-Based Training (TBT) through which you can study with a trainer and brush up your concepts in a 4 hour session, starting at only at 199 USD.

    Cost

    1. The total cost of attending our training program is less than 50% of the cost in Europe and USA.

    You become more creative

    1. Read latest research (reported by The Economist) which shows that living abroad makes you more creative.

  • #2. Where are your training centers?

    • Delhi Centre

      Koenig Solutions Pvt. Ltd.

      B-39, Plot No. 70, KLJ Complex-1,

      Shivaji Marg, Moti Nagar

      New Delhi, Delhi

      110015 - (India)

    • Bengaluru Centre (Bangalore)

      Koenig Solutions Pvt. Ltd.

      2nd & 3rd Floor, No. 39,

      8th Main Koramangala 4th Block

      Bangalore, Karnataka

      560034 - (India)

    • Chennai

      Koenig Solutions Pvt. Ltd.

      5th Floor, Olympia Teknos

      Plot No. 28, South Phase,

      Sidco Industrial Estate, Guindy

      Chennai, Tamil Nadu

      600032 - (India)

    • Goa Centre

      Koenig Solutions Pvt. Ltd.

      3rd Floor, B/T1, Campal Trade Centre,

      Opp. Kala Academy

      Panjim, Goa

      403001 - (India)

    • Shimla (Himalayas) Centre

      Koenig Solutions Pvt. Ltd.

      7, Prospect Lodge, Behind YMCA,

      Lower Jakhu

      Shimla, Himachal Pradesh

      171001 - (India)

    • Dehradun (Rishikesh) Centre

      Koenig Solutions Pvt. Ltd

      Plot #22, IT Park,

      Sahastradhara Road

      Dehradun, Uttarakhand

      248001 - (India)

    • Dubai Centre

      Koenig Solutions FZ LLC

      Block 3, Office G10

      Dubai Knowledge Village, Dubai

      503220 - (United Arab Emirates)

    Telephone (24 hours): +91 88823 77077

    Call us TOLL FREE from US: 1-877-226-2244

    Whatsapp: +91 70425 93729

  • #3. Are weekend classes available?

    Yes, we also offer weekend classes for students who have busy weekdays and wish to learn on the weekends only. Weekend training will be completed over a period of two weekends with 10 hours of training per day.

  • #4. What is the schedule of training?

    Class timings are from 9:00 am to 5:00 pm in Delhi, Bangalore, Chennai, Dehradun (Rishikesh) and Goa and from 9.30 am to 5.30 pm in Shimla (Himalayas).Classes are conducted from Monday to Saturday. You have Sundays to relax, self study, and prepare for exams. We also offer weekend classes for students who have busy weekdays and wish to learn on the weekends only.

  • #5. I am interested in your MCSE Super Fast course but can only be released from work for two weeks. What do you suggest?

    We can offer you a Customized MCSE training which will be finished within 2 weeks.

  • #6. Do I have to go through the course material before I come to class?

    It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes. If you register well in advance, we can courier the courseware to you (chargeable). For some courses, electronic version is also available.

  • #7. I received an email from "koenigindia@gmail.com". Is this Koenig's official email id ?

    Yes, this is our official email address which we use if a recipient is not able to receive emails from our @koenig-solutions.com email address or if we do not receive confirmation that she has read our emails.

  • #8. Is 1-on-1™ training the same as mentoring?

    They are different. Mentoring, by definition, is support and guidance provided for self-learning. 1-on-1™ training is actually instructor-led training where the instructor is present all the time (unlike mentoring) and it is classroom training (and not self learning). Koenig is a pioneer in 1-on-1™ training and "1-on-1™" is a Koenig Trade Mark.

  • #9. I am not able to understand the line 'duration 9 days, total training days 7'. Do I have to spend 16 days in total?

    Please note that the total duration includes a day of arrival and Sundays as well. Thus, if the total duration is 9 days, 7 days will be for training and exam, 1 day for arrival and a Sunday.

  • #10. Are Koenig courses approved for Educational leave as "Bildungsurlaub" by states of Germany?

    Yes we assist in getting the course approved as Educational leave as per norms and requirements of German Law. Koenig is already registered with Berlin and we can assist for registration with other states too. Students have successfully availed it in the past.

Koenig was rated as the Best Company to Work 2010, 2011, 2012, 2013, 2014, 2015 and 2018 in Education and Training Industry.

Prices & Payments

  • #1. Do you accept Microsoft Software Assurance vouchers and Cisco Learning Credits?

    Yes, we accept both Microsoft Software Assurance vouchers and Cisco Learning Credits.

  • #2. I have got exam discount vouchers, can I get a rebate on the fee?

    No, we cannot accept exam discount vouchers or give rebate against their use. We use our own discount vouchers to book exams.

  • #3. I am an IT contractor in Europe and am entitled to claim tax rebate for training expenses. Can the cost of the air ticket be included in the invoice?

    Yes, it can be included and you can claim a tax rebate for cost of the air ticket.

  • #4. Are there any additional charges during Christmas and New Year ?

    Yes, the accommodation is more expensive during Christmas and New Year in Goa. 15th December to 5th January is considered festive season in Goa and there are many domestic as well as international tourists. The prices for this duration (including accommodation) are more than those published price on our website. Please feel free to contact us to enquire about the same.

  • #5. Is the registration deposit of $1000 part of the total fee?

    Yes, it is part of the total fee. You will only have to pay the balance amount in the final payment.

Travel and Visa

  • #1. I am interested in a course which starts on Oct. 6th and ends on Oct. 24th. Which dates should I book my flights for?

    If your training location is in Delhi or Goa, your Hotel will be reserved for you from October 5th afternoon till October 25th morning. You should plan your arrival for October 5th and plan to fly back on 25th October (checkout from the hotel in the morning before 12PM). However, feel free to arrive earlier or leave later. Extra nights will be charged according to your accommodation.

    If your training location is in Shimla, Hotel will be reserved for you from October 5th (afternoon) till October 25th (morning) in Shimla and for 4th October (night) and 25th October (night) in Delhi. You should plan to arrive on October 4th and fly back on October 25th night or 26th morning. We will arrange your stay in Delhi on 4th October and your travel to Shimla on 5th October. We will arrange your travel back on 25th October and overnight stay in Delhi for 25th October. You can fly on 26th October (checkout from the hotel in the morning before 12PM). However, feel free to arrive earlier or leave late. Extra nights will be charged according to the accommodation chosen by you.

    If your training location is in Dehradun, Hotel will be reserved for you from Oct. 5th (afternoon) till Oct. 25th (morning) in Dehradun and for 4th Oct (night) and 25th Oct (night) in Delhi. You should plan to arrive on Oct. 4th and fly back on Oct. 25th night or 26th morning. We will arrange your stay in Delhi on 4th Oct and your travel to Dehradun on 5th Oct. We will arrange your travel back on 25th Oct. and overnight stay in Delhi for 25th. You can fly on 26th (checkout from the hotel in the morning before 12PM). You are most welcome to arrive earlier or leave late. Extra nights will be charged according to the accommodation chosen by you.

  • #2. Most of the flights to Delhi reach late at night. Is this a problem for pick-up?

    No, that is not a problem. For the convenience each students, we provide 24 x 7 pick-ups from Delhi airport.

  • #3. Can I do the RCHE Exam in GOA? I`m a bit worried that I am already making too many flights: London >Goa > then Goa - Delhi - Goa then Goa > London

    RHCE exam is not available in Goa. RHCE exam is only available in the larger cities (e.g. Delhi).

    You have an option to fly back to London from Delhi (rather than going back to Goa and then flying to London. You will get a rebate of US$ 100 if you do not require the Delhi-Goa flight to be booked by Koenig. Your routing will be London-Goa, Delhi-London. Goa-Delhi flight will be booked by Koenig.

  • #4. I want to arrive a day early and leave a day after the course has ended. Obviously this is not catered for in your pricing. Do I need to arrange the extra days in the hotel and travel from the airport?

    Please feel free to arrive early and extend your stay after the completion of the Training Program. However, extra nights will be charged according to the accommodation chosen by you. Airport pick-up and drop will still be arranged by Koenig at no extra cost.

  • #5. If I need to extend my stay in India? Can the Indian visa be extended?

    There is a provision to extend the visa except the tourist visa for a maximum of one month while in India but this is at the discretion of the Indian Government.

Food and Beverages

  • #1. Is Halal food available in India?

    Yes. Since we have many students who are Islamic, we provide Halal meat.

  • #2. Is Kosher food available in India?

    Yes, it is available but only in Delhi in the Chabad House. However, you have to inform us two days in advance. It is available free of cost.

Others

  • #1. I am worried about the communication skills of the trainers. Do they speak good English?

    All our trainers at Koenig are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities.

  • #2. Can I use Koenig as a reference, when applying for jobs back home?

    Yes, you can use Koenig as a reference when applying for a job. Your centre manager will be happy to confirm your professional conduct to future employers.

  • #3. Apart from Sundays, which other days are holidays in India? When is the compensatory class held?

    Following is the list of holidays :

    2019

    Delhi/Dehradun/Shimla
    New Year - 1 January
    Republic Day - 26 January
    Holi - 21 March
    Independence Day - 15 August
    Gandhi Jayanti - 2 October
    Dussehra - 8 October
    Diwali - 27 October

    Bangalore
    New Year - 1 January
    Republic Day - 26 January
    Independence Day - 15 August
    Gandhi Jayanti - 2 October
    Dussehra - 8 October
    Diwali - 27 October
    Karnataka Rajyotsav - 1 November
    Christmas – 25 December

    Chennai
    New Year – 1 January
    Pongal – 15 January
    Republic Day – 26 January
    Good Friday – 19 April
    Independence Day – 15 August
    Gandhi Jayanti – 2 October
    Diwali - 27 October
    Christmas – 25 December

    Goa
    New Year - 1 January
    Republic Day - 26 January
    Good Friday – 19 April
    Independence Day - 15 August
    Ganesh Chaturthi - 2 September
    Diwali - 27 October
    Christmas - 25 December

    Dubai
    New Year - 01 January
    Israa & Miaraj Night – 3 April
    Eid Al Fitr - 5 July
    Arafat Day - 10 August
    Eid Al Adha - 11 August
    UAE National Day - 2 December
    Prophet Mohammed Birthday - 9 November


    Classes scheduled to be held on a holiday are held either on the prior Sunday or the next.
  • #4. Can I actually cancel my training before arrival without penalty?

    Yes, if you are not able to join the course for any reason and inform us 7 days prior, there is no penalty and the deposit will be refunded to you.

  • #5. Can I use my mobile phone in India?

    Yes. If you have a GSM mobile phone, we advise that you carry it with you to India. We can assist in getting a SIM Card issued for your stay in India (please carry 2 passport sized photographs). We can also provide you a GSM mobile phone for your entire stay in India. Rent for this is US $20.

  • #6. What other benefits can I avail by visiting Koenig?

    Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.

  • #7. Is it possible to bring my partner with me?

    Yes, you can bring your partner with you. However, there will be an additional cost in terms of Hotel accommodation and meals

  • #8. Is there a place where I can perform namaz?

    The Center Manager in all locations will provide you a suitable room for namaz.

  • #9. Can you give me an idea of costs in India for sundry items and services?

    India is a relatively inexpensive place for living. Here are some typical costs:
    Can of Coke : $ 0.45
    Can of Beer : $ 1.00
    Cab for a day (8 hours) : $ 20
    Dinner at a specialty restaurant : $ 35
    Hair-cut : $ 5.00
    Laundry (Budget Hotel) : $ 0.60 for a shirt/trouser
    Pack of 10 cigarettes : $ 0.80

  • #10. Can I join a gym while in India?

    Delhi has a gym within the students accommodation. There are good gyms near the Hotels and training centre in Dehradun, Bangalore, Goa,Shimla & Chennai. Cost of joining a gym is around US $ 30 for a month.

  • #11. We want to train 4 people and would like them in a class to themselves. Is it possible?

    Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.

  • #12. What if I get interested in other courses, can I extend my stay to do the other courses?

    Yes, you can extend the your stay for other courses. In fact, many of our students do that. It is advisable to request for the Indian Visa with validity up to a few days/week after end date of the proposed training so that you can upgrade to more courses during your stay in India.

  • #13. Do you offer online training?

    Yes, we offer live-online-training.

  • #14. I have read about the Social Responsibility Program of Koenig. How can I contribute to your CSR projects?

    We do not accept monetary contribution to our Social Responsibility Programs. By attending a course at Koenig you are already contributing towards Koenig's CSR projects.

  • #15. Is it possible that my organization can pay for training fee without meals and stay so that I can pay the difference on arrival?

    Yes, it is possible. Your company can pay only the training fee and you can pay for meals and stay yourself on arrival.