Extending Functionality in Microsoft Dynamics 365


Extending Functionality in Microsoft Dynamics 365 Certification Training Course Overview

The Extending Functionality in Microsoft Dynamics 365 training and certification course provides the necessary skills to tailor applications via extended methods or programming. The course basically focusses on the main approaches used in extending CRM beyond the existing features.

Audience: The course is specially designed for customer service and support teams who want to improve the levels of service delivery and increase client retention.

What you will learn:

  • Have a better understanding of options available for extending CRM.
  • Get an overview of App Designer.Learn customizing Navigation and Command Bar.
  • Form Event Scripting.Components vs. coding.Social Engagement and Record Creation.
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Extending Functionality in Microsoft Dynamics 365 (24 Hours) Download Course Contents

Instructor - Led Online Training Fee For Both Group Training & 1-on-1 Training 1250
Group Training

19,20,21 Apr
09:00 AM - 05:00 PM CST
(8 Hours/Day)

03,04,05 May
09:00 AM - 05:00 PM CST
(8 Hours/Day)

07,08,09 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)

GTR=Guaranteed to Run
1-on-1 Training (GTR)
4 Hours
8 Hours
Week Days
Week End


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Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
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Course Prerequisites
  • Basic Computer Knowledge.

Upon Completion of this Course, you will accomplish following:

  • Overview of App Designer.
  • Components vs Coding.
  • Introduction using Flow and Dynamics 365 Business Processes.
  • Machine Learning.
  • Social Engagement and Record Creation.
  • Extending Functionality With Code

Give an edge to your career with Microsoft certification training courses. Students can join the classes for Extending Functionality in Microsoft Dynamics 365 for Sales and Customer Service at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.