Dynamics 365 Extending (CRM) Training & Certification Course

  • Overview

    Microsoft Dynamics 365 is Microsoft’s SaaS business solution. It unifies ERP and CRM capabilities into a single application that addresses various business processes and functions. Extending in Microsoft Dynamics 365 (CRM) provides the skills to customize application through extended methods or via programming. This training program focuses on the main approaches of extending CRM beyond out of box features.

    Audience: The course is specially designed for customer service and support teams who want to improve the levels of service delivery and increase client retention.

    Course Objectives

    • Have a better understanding of options available for extending CRM.
    • Get an overview of App Designer.
    • Learn customizing Navigation and Command Bar.
    • Form Event Scripting.
    • Components vs. coding.
    • Social Engagement and Record Creation.

    Course Details / Exam(s)

    Schedule for Dynamics 365 Extending (CRM)
    Course# Course Regular Track
    (days)
    81061 Extending Functionality in Microsoft Dynamics 365 for Sales and Customer Service 3
    Total 3
    Recommended Courses and Certification:
    Give an edge to your career with Microsoft Dynamics certification training courses. Students can join the classes for Dynamics 365 Extending (CRM) Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.
  • Students Reviews
    Leo Kerkhof Koenig IT Training Student

    I came to Koenig Delhi for MCTS: Microsoft Dynamics CRM 2013 Application training. I had a really good and well organized 3 weeks training experience with Koenig; very helpful and friendly staff, who...

    Read MoreLeo KerkhofNetherlands
    Rattan  Koenig IT Training Student

    I was looking for Dynamics CRM 2013 Configuration and Customization training that meets my specific needs and a hassle-free environment that would allow me to focus on learning. Koenig successfully...

    Read MoreRattan Canada
    Patrick  Ezimah Koenig IT Training Student

    I am Patrick from Nigeria working as a Programme Officer in Nigerian Airspace Management Agency in Nigeria. In ICT of this Agency, I am the Head of the Business Information System and so involved in...

    Read MorePatrick EzimahNigeria
    Ngo Doan  Hai Ha Koenig IT Training Student

    My name is Ngo Doan Hai Ha from Vietnam. I feel very wonderful when I attended the Microsoft Dynamics AX 2012 Production course in Koenig Training Centre. Everything is very good (the trainer,...

    Read MoreNgo Doan Hai HaViet Nam
    Gokul Padikkal Koenig IT Training Student

    My name is Gokul Padikkal. I am working as a Service Administrator/Service Auditor in ERP, Al Habtoor Motors, Dubai. I completed my Microsoft Dynamics AX-2012 Combo (Technical) at Koenig Solutions,...

    Read MoreGokul PadikkalUnited Arab Emirates
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  • Schedule & Course Fees
    1
    5
    5
    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Courseware.
    For any Query or Custom Plan info@koenig-solutions.com +1 877 226 2244
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