Microsoft Dynamics 365 Customizations & Configurations Training & Certification Course

  • Overview

    Integrate the digital intelligence of Microsoft Dynamics 365 with your sales and customer service management processes to discover effciencies and revenue growth like never before. This course from Koenig on customization of MS dynamics 365 for Sales and CRM is designed to impart core understanding of various tools available for personalizing and recreating the Dynamics 365 experience for your specific Sales and Service requirements. The training modules focus on implementation and understanding of how these tools can be best applied to create custom objects, automate tasks, modify the user interface, and other tedious activities.

    Course Objectives

    • Introduction to Microsoft Dynamics 365
    • Customization of Dynamics 365 Solutions
    • Fundamentals of Entity and Field Customizations
    • Advanced Field Customizations
    • Customizing Forms
    • Customization for Mobile
    • Relationships
    • Business Rules
    • Views and Visualizations
    • Customizations for Interactive Service Hub

    Course Details / Exam(s)

    Schedule for Microsoft Dynamics 365 Customizations & Configurations
    Course# Course Contents Exam Regular Track
    81059AE Customization in Microsoft Dynamics 365 for Sales & Customer Service (CRM) MB2-716 2
    81060AE Configuration in Microsoft Dynamics 365 for Sales and Customer Service 2
    - Processes in Dynamics 365 CRM - 1
    - Reporting In Dynamics 365 CRM - 2
    Total 7
    • Basic Understanding of Office 365 and CRM Concepts.
    Recommended Courses and Certification:
    Give an edge to your career with Microsoft Dynamics certification training courses. Students can join the classes for Microsoft Dynamics 365 Customizations & Configurations Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.
  • Students Reviews
    Leo Kerkhof Koenig IT Training Student

    I came to Koenig Delhi for MCTS: Microsoft Dynamics CRM 2013 Application training. I had a really good and well organized 3 weeks training experience with Koenig; very helpful and friendly staff, who...

    Read MoreLeo KerkhofNetherlands
    Pratik Bhosle Koenig IT Training Student

    I came to Koenig Delhi for training on MCTS: Microsoft Dynamics AX 2012 Financials. This was my first experience with Koenig Delhi training center where I did Microsoft Dynamics AX 2012 Financials...

    Read MorePratik BhosleUnited Kingdom
    Pradeep Krishna Koenig IT Training Student

    I came at Koenig Solutions Delhi to attend Microsoft Dynamics AX 2012 Combo (Technical). I would like to express a very high regard for the very professional and clear approach that has been...

    Read MorePradeep KrishnaSaudi Arabia
    Oluwole Famakinwa Koenig IT Training Student

    I enrolled for the Microsoft Dynamics AX 2012 HR, Payroll and Reporting course and my learning experience with Koenig Solutions, Dubai Center was a great one. The level of support to ensure the...

    Read MoreOluwole FamakinwaNigeria
    Umair Afzal  Koenig IT Training Student

    Thank you for making learning easy and enjoyable at Koenig Dubai! And the Microsoft Dynamics AX Financial - 1 trainer I worked with clearly knows his stuff and is able to impart it...

    Read MoreUmair Afzal Qatar
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  • Schedule & Course Fees
    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Courseware.
    For any Query or Custom Plan +1 877 226 2244
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