Regulating Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a multi day educator drove course expected for framework specialists and clients who will be associated with day 2 help of a UCCE arrangement sent in a CVP far reaching condition.
AUCCE Part 1 course gives the student a comprehension of the necessities, assets and apparatuses expected to perform routine includes, moves and changes in the inbound/outbound UCCE condition. This course is proposed for those managing the arrangement, or who might be liable for Level 1-2 help of the arrangement. This course likewise fills in as a decent venturing stone for the relating Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) course, and ought to be considered as an essential before partaking 2. This course is additionally a decent partner course to the DUCCE course, which covers more detail on the establishment/upkeep of the UCCE arrangement.
The general objective of this course is to assemble a powerful head of the arrangement by uncovering the specialized prerequisites of the arrangement and using the arrangement apparatuses for compelling activity. The student will be presented to CCE (ICM) and VXML scripting in this course to guarantee fundamental capability with the arrangement. For cutting edge scripting points, allude to the AUCCE Part 2 or the CVPD course.
Upon completing this course, the learner will be able to meet these overall objectives:
Live Virtual Classroom (Instructor-Led)
Fee : On Request
9 AM - 5 PM |
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The information and abilities that a student ought to have before going to this course are as per the following :
Audience :
The primary audience for this course is as follows :
The auxiliary crowd for this course is as per the following :
No, the published fee includes all applicable taxes.
We offer below courses:
CCNP Collaboration (Collaboration Applications)
Advanced Scripting for Cisco Unified Contact Center Express - ASCCX -
Implementing Cisco Collaboration Core Technologies (CLCOR) - 350-801
Intro to IP Telephony -
Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x -
Implementing Automation for Cisco Collaboration Solutions (CLAUI) - 300-835
IPT and UCCX -
Cisco Collaboration Core and Network Management - Level 3 -
Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 -
Advanced Administration of Unified Communications Manager and Features (AAUCMF) -