CXD-105 Citrix Virtual Apps and Desktops 7 Help Desk Support/CXD-105/

Overview

The CXD-105 Citrix XenApp and XenDesktop Help Desk Support course from Koenig Solutions offers representatives with the techniques and skills needed to efficiently avert issues from reoccurring, troubleshoot and solve user problems faster, and employ the suitable consoles throughout troubleshooting process to speedily identify and determine the root cause of user issues.

After completing this course, students will be able to: troubleshoot user issues, interpret user needs, ask the proper queries to solve common issues, and apply documentation practices while in the troubleshooting process to ensure an even transition when escalation is essential.

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Schedule & Prices

Course Details	Schedule
Live Online Training (Instructor-Led) Duration : 2 Days (4 Day for 4 Hours/Day) Fee : USD 1,300 (1-on-1)† E	April 8 Hours/Day 4 Hours/Day 13-14 19-20 20-21 13-16 19-22 20-23 May 8 Hours/Day 4 Hours/Day 18-19 26-27 18-21 26-29 July 8 Hours/Day 4 Hours/Day 06-07 06-09
Classroom Training* Duration : 2 Days Fee : Dubai : USD 1,900 E India : USD 1,400 E	May 18-21 (Chennai) (Venue) 26-29 (Bangalore) (Venue) 26-27 (Chennai) (Venue) 26-27 (Delhi) (Venue) 26-27 (Dubai) (Venue) July 06-09 (Delhi) (Venue) July 12-13 (Dubai) 13-14 (Bangalore) 20-21 (Chennai) August 03-04 (Delhi) 09-10 (Dubai) September 07-08 (Delhi) 13-14 (Dubai) 14-15 (Bangalore) October 05-06 (Delhi)

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Course Prerequisites

Student should have experience on Citrix XenDesktop 7.

Upon Completion of this Course, you will accomplish following:

Make sure issues are fully resolved and steps are taken to put off them from reoccurring
Comprehend the completing of helpdesk tickets systematically with the suitable documentation
Work tactically and employ the proper consoles throughout the troubleshooting process to rapidly determine the root cause of a problem
Shoot up issues that are out of scope to the suitable team or individual
Resolve and troubleshoot issues

Give an edge to your career with Citrix certification training courses. Students can join the classes for (CXD-105) Citrix XenApp and XenDesktop Help Desk Support at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa and Dehradun.