Cisco Webex Teams Collaboration Workshop

Cisco Webex Teams Collaboration Workshop Certification Training Course Overview

Cisco Webex Teams is an app-centric, cloud-based service that provides a complete collaboration suite for teams to create, meet, message, call, care, whiteboard and share, regardless of whether they’re together or apart—in one continuous work stream before, during and after meetings. Being able to understand how this works and what the features are is the key focus of this 3-day course. 

Target Audience

  • System Engineers
  • System Administrators
  • Architects
  • Channel Partners

Learning Objective

  • Describe Cisco Webex Teams
  • Comprehend Cisco Webex Meetings
  • Understand Cisco Webex Messaging
  • Recognize Cisco Webex Teams Calling
  • Appreciate Cisco Webex Teams Care
  • Explain Cisco Webex teams Management and Administration
  • Describe Cisco Webex Teams Service Availability, Ordering, and Support
  • Understand Cisco Webex Teams Board

Cisco Webex Teams Collaboration Workshop (24 Hours) Download Course Contents

Live Virtual Classroom Fee For Both Group Training & 1-on-1 Training On Request
Group Training
08 - 10 Aug 09:00 AM - 05:00 PM CST
(8 Hours/Day)

06 - 08 Sep 09:00 AM - 05:00 PM CST
(8 Hours/Day)

1-on-1 Training (GTR)
4 Hours
8 Hours
Week Days
Week End

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
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Course Modules

Module 1: Cisco Webex Teams Overview
  • What is Cisco Webex Teams
  • Webex Teams Delivery
  • Webex Teams Security
  • Webex Teams Collaboration
  • Webex Teams API
  • Meetings
  • Messaging
  • Calling
  • Cisco Webex Teams Spaces
  • Cisco Webex Teams Hybrid Services
  • Cisco Webex Teams Benefits
Module 2: Cisco Webex Team Meetings
  • Basic Meetings
  • Instant Messages
  • Schedule Meetings
Module 3: Cisco Webex Teams Advanced Meetings Overview
  • Webex Integration
  • Personal Room
  • Cisco Webex Teams Desk and Room Devices and the Cisco Spark Board
  • Cisco Webex Teams Conferencing
  • Cisco Webex Teams Board and Room Device Setup and Use
  • Three ways to enable pairing
Module 4: Cisco Spark Messaging
  • Cisco Webex teams Messaging Overview
  • Key Benefits of Cisco Webex Teams Messaging
  • Cisco Webex Teams Messaging Features
  • Cisco Webex teams (feature in the app)
  • Use Cases
Module 5: Cisco Webex Teams Board
  • Advanced Interactive Whiteboard
  • No Network, Bluetooth needed
  • Microphones
  • Voice-Tracking Technology
  • Webex Teams Board Application Suite
  • Camera
  • Webex Teams APIs
  • Any Board, anywhere
  • Messaging
  • Setup
Module 6: Cisco Webex Teams Calling Overview
  • Traditional Calling Features in Cisco Webex Teams
  • Features and Benefits of Cisco Webex Teams Calling
  • Benefits of Mobility and Collaboration Features of Cisco Webex Teams
  • PSTN Calling
  • Phone Support
  • Use Cases
Module 7: Cisco Webex Teams Care
  • Overview
  • Embedding
  • Experience
Module 8: Cisco Webex Teams Management and Administration
  • Overview
  • Cisco Cloud Collaboration Management Features and Benefits
  • Management
  • Security
  • Portal
Module 9: Cisco Webex Teams Service Availability, Ordering, and Support
  • Country Availability
  • Language Support
  • Ordering
  • Support
  • Cisco Capital
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Course Prerequisites

Familiarity with Cisco Collaboration products.