Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Training & Certification Courses
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Overview

UCCX is an up to date solution for advanced Contact Management and Call Routing. This course offers: integrated outbound call management, in-built Interactive Voice response, email and voice. This course covers the administration, maintenance, working, and deployment of UCCX.

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Need more info ? Email info@koenig-solutions.com  or   Enquire now!

Schedule & Prices

Delivery Mode Location Course Duration Fees Schedule
Instructor-Led Online Training (1-on-1) Client's Home/Office5 Days $ 2,100 As per mutual convenience (4-Hours Evenings & Weekends Possible
Classroom Training * Dubai 5 Days $ 2,960
4-8 Aug 2019
Weekend - 5 Oct -6 Oct -12 Oct -13 Oct
Delhi, Bangalore, Dehradun (Rishikesh), Goa, Shimla, Chennai 5 Days $ 2,163
22 Jul -26 Jul 2019,
29 Jul -2 Aug 2019,
5 Aug -9 Aug 2019,
2 Sep -6 Sep 2019,
9 Sep -13 Sep 2019,
7 Oct -11 Oct 2019
Fly-Me-a-Trainer Client's Location5 Days On Request As per mutual convenience

Course Prerequisites

CCNA-Collaboration/CCNP-Collaboration.


FREE Trial Class FREE pre-requisite Class FREE revision Class

Need more info ? Email info@koenig-solutions.com  or   Live Chat

Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Benefits

Upon Completion of this Course, you will accomplish following:-

  • Build screen pops and macros
  • Analyze and access real-time reports
  • Install the IP Phone Agent
  • Build and modify counters
  • Build Wrap-up codes
  • Install Outbound Preview Dialer
  • Configure Unified CCX software
  • Terminate and end a call
  • Build outbound campaigns

Give an edge to your career with Cisco certification training courses. Students can join the classes for Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Need more info ? Email info@koenig-solutions.com  or   Enquire now!
Delhi
Bangalore (Bengaluru)
Goa
Shimla (Himalayas)
Chennai
Dehradun
Dubai
USA Singapore
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