Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Training & Certification Courses
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Overview

UCCX is an up to date solution for advanced Contact Management and Call Routing. This course offers: integrated outbound call management, in-built Interactive Voice response, email and voice. This course covers the administration, maintenance, working, and deployment of UCCX.

Need more info ? Email info@koenig-solutions.com  or   Enquire now!

Schedule & Prices

Delivery Mode Location Course Duration Fees Schedule
Instructor-Led Online Training (1-on-1) Client's Home/Office5 Days $ 2,100 As per mutual convenience (4-Hours Evenings & Weekends Possible
Classroom Training * Dubai 5 Days $ 2,960
13-17 Jan 2019 (1 Seat Left),
10 Feb -14 Feb 2019,
10 Mar -14 Mar 2019
India (Delhi, Shimla, Goa, Bangalore, Dehradun (Rishikesh), Chennai) 5 Days $ 2,060
31-4 Jan 2019,
14-18 Jan 2019,
21-25 Jan 2019 (1 Seat Left),
4 Feb -8 Feb 2019,
11 Feb -15 Feb 2019,
18 Feb -22 Feb 2019,
4 Mar -8 Mar 2019,
11 Mar -15 Mar 2019,
18 Mar -22 Mar 2019
Fly-Me-a-Trainer Client's Location5 Days On Request As per mutual convenience
Need more clarity on schedule and prices? Email info@koenig-solutions.com  or   Enquire now!

Course Content / Exam(s)

Schedule for Deploying Cisco Contact CenterExpress (UCCXD) v 6.0

Course Name Duration (days)
Deploying Cisco Contact CenterExpress (UCCXD) v 6.05

Course Prerequisites

CCNA-Collaboration/CCNP-Collaboration.


Need more info ? Email info@koenig-solutions.com  or   Chat with the Experts Now

Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Benefits

Upon Completion of this Course, you will accomplish following:-

  • Build screen pops and macros
  • Analyze and access real-time reports
  • Install the IP Phone Agent
  • Build and modify counters
  • Build Wrap-up codes
  • Install Outbound Preview Dialer
  • Configure Unified CCX software
  • Terminate and end a call
  • Build outbound campaigns

Give an edge to your career with Cisco certification training courses. Students can join the classes for Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Need more info ? Email info@koenig-solutions.com  or   Enquire now!
Delhi
Bangalore (Bengaluru)
Goa
Shimla (Himalayas)
Chennai
Dehradun
Dubai
USA Singapore
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