Deploying Cisco Contact CenterExpress (UCCXD) v 6.0/500-052


Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Certification Training Course Overview

UCCX is an up to date solution for advanced Contact Management and Call Routing. This course offers: integrated outbound call management, in-built Interactive Voice response, email and voice. This course covers the administration, maintenance, working, and deployment of UCCX.

This course prepares you for Exam 500-052. Download Course Contents Test your current knowledge Qubits42

Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 5 Days (10 Days for 4 Hours/Day)
Fee : 1,900 (Includes Taxes) 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)






February
8 Hours/Day
01-05
07-11
01-12
07-18
March
8 Hours/Day
01-05
07-11
08-12
01-12
07-18
08-19
April
8 Hours/Day
05-09
11-15
12-16
19-23
05-16
11-22
12-23
19-30
Client's Location
As per mutual convenience

Classroom training is available in select Cities

Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

CCNA-Collaboration/CCNP-Collaboration.



Upon Completion of this Course, you will accomplish following:-

  • Build screen pops and macros
  • Analyze and access real-time reports
  • Install the IP Phone Agent
  • Build and modify counters
  • Build Wrap-up codes
  • Install Outbound Preview Dialer
  • Configure Unified CCX software
  • Terminate and end a call
  • Build outbound campaigns

Give an edge to your career with Cisco certification training courses. Students can join the classes for Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Country Month Feedback Rating
Erick Kagweza United States Jul-2020 A3. yes