Deploying Cisco Contact CenterExpress (UCCXD) v 6.0/500-052


Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Certification Training Course Overview

UCCX is an up to date solution for advanced Contact Management and Call Routing. This course offers: integrated outbound call management, in-built Interactive Voice response, email and voice. This course covers the administration, maintenance, working, and deployment of UCCX.

This course prepares you for Exam 500-052. Download Course Contents Test your current knowledge Qubits

Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Course schedule & Prices

Schedule & Prices
Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 5 Days (10 Days for 4 Hours/Day)
Fee : USD 1,900 (Includes Taxes) 



July
8 Hours/Day
06-10
12-16
13-17
20-24
06-17
12-23
13-24
20-31
August
8 Hours/Day
03-07
09-13
10-14
17-21
03-14
09-20
10-21
17-28
September
8 Hours/Day
07-11
13-17
14-18
21-25
07-18
13-24
14-25
21-02
Fly-Me-a-Trainer
Duration : 5 Days
Fee : On Request
Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : 5 Days
Fee : On Request
On Request

Enquire Now




Input symbols

Course Prerequisites

CCNA-Collaboration/CCNP-Collaboration.



Upon Completion of this Course, you will accomplish following:-

  • Build screen pops and macros
  • Analyze and access real-time reports
  • Install the IP Phone Agent
  • Build and modify counters
  • Build Wrap-up codes
  • Install Outbound Preview Dialer
  • Configure Unified CCX software
  • Terminate and end a call
  • Build outbound campaigns

Give an edge to your career with Cisco certification training courses. Students can join the classes for Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.