Cisco Unified Communications from Beginner to Expert

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CUCM Overview

Description

Welcome to The Course Cisco Unified Communications from Beginner to Expert. With the help of this course, you will be able to get all necessary information to be the expert in Cisco CUCM. Cisco Unified Communications Manager (CUCM) enables session and call control for video, voice, messaging, mobility, instant messaging, and presence. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any device, on any network in a cost-effective, reliable, and secure manner.

The related base course is IPT and UCCX which is again a Koenig Crafted course. The Cisco IPT and UCCX course will give you a detailed overview on the Cisco Unified Communications System including the concepts of IP telephony, Voicemail and Contact center based in system administration, its function, features, and configuration.

Requirements

Some basic networking and Collaboration experience.

Cisco Unified Communications from Beginner to Expert (80 Hours) Download Course Contents

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Course Modules

Module 1:

Unified Communications Review
Overview of CISCO Call Manager Express (CME)
Using the SCCP, H.323, and SIP Protocol
Configuring and Setting Up SCCP/SIP IP Phones on CME
Configuring and Setting Up CME Features

Module 2:

Setting Up CME/VoIP Gateway to Connect to T1/E1/PRI Trunk
Working with CME Dial Plan
Describing CUCM Deployment Models
Installation of Cisco Unified Communication Manager

Module 3:

CUCM Dial Plan Architecture
Implementing Class of Control
Time of Day Routing
Traditional vs. Line/Device Approach
Describing Basic Phone Features
Exploring Hunt Groups

Module 4:

Outbound Call Routing in a Multisite Environment
Inbound Calls Routing in a Multisite Environment
Configuring Translation Patterns
Configuring Voice Translation Rule in Voice Gateway

Module 5:

Implementing TEHO between sites
Implementing Survivable Remote Site Telephony
Locations-Based Call Admission Control
Defining Media Resources
Exploring Media Resource Management

Module 6:

User Accounts and LDAP Integration
Extension Mobility
Unified Mobility (SNR, MVA)
Device Mobility
BAT Tips and Tricks

Module 7:

Integrating Cisco Unity Express with CME
Configuring Cisco Unity Express User Accounts and Features
Describing Cisco Unified IM and Presence Components and Communication Flows
Integrating Cisco Unified IM and Presence
Configuring Cisco Unified IM and Presence Features and Implementing Cisco Jabber

Module 8: