Cisco Contact Center Training and Certification Courses


Cisco Contact Center technology provide powerful, agent-based services that result in reduced business costs and improved customer response by giving sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services. It empowers the powerful administration of inbound and outbound voice, email, web chat, and customer interactions.
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E: Exam Included.
1-on-1 training (private class) – convenient start time, flexible timings.

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Ans - No, the published fee includes all applicable taxes.