Cisco Contact Center Training and Certification Courses

Overview


Cisco Contact Center technology provide powerful, agent-based services that result in reduced business costs and improved customer response by giving sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services. It empowers the powerful administration of inbound and outbound voice, email, web chat, and customer interactions.
 
Advanced Scripting for Cisco Unified Contact Center Express - ASCCX 3 Days ₹ 62,800 (Includes Taxes)
AUCCE1 -Administering Cisco Unified Contact CenterEnterprise, Part 1 5 Days ₹ 102,000 (Includes Taxes)
AUCCE2-Administering Cisco Unified Contact Center Enterprise, Part 2 5 Days ₹ 102,000 (Includes Taxes)
DUCCE -Deploying Cisco Unified Contact Center Enterprise 5 Days ₹ 102,000 (Includes Taxes)
E: Exam Included.
1-on-1 training (private class) – convenient start time, flexible timings.

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Ans - No, the published fee includes all applicable taxes.