Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0


Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Certification Training Course Overview

Overview

 

Enroll for Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 certification training course from Koenig Solutions accredited by Cisco. This Cisco CLTECH course focuses on the skills required for onsite support and maintenance of Cisco® collaboration endpoints and operating environments.

Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and be able to use the Cisco CLI to connect and service products. You will increase your competency in collaboration fundamentals, use common network tools for Data, Video, and Voice infrastructure components, perform common service-related tasks specific to Cisco Collaboration products, and achieve basic troubleshooting tasks including replacing hardware due to failure or upgrade. This course prepares you for the 100-890 Supporting Cisco Collaboration Devices (CLTECH) exam.

Target Audience:
 
• Cisco Third-Party Maintainer Field Engineers
 
Learning Objectives
 
After completing this course, you will be able to:
 
• Use basic Cisco software configuration and tools: CLI commands, Tera Term, Putty, file transfer protocols, USB Storage, serial connections, and Windows
• Describe video and collaboration fundamentals and Cisco collaboration products, including software and hardware components
• Perform remedial services (hardware break/fix) on Cisco collaboration products including software and configuration backup and restore, test calls, software upgrade/downgrade, endpoint resets, and change passwords
• Recognize correct connections and configuration
• Perform basic Layer 1 and basic Layer 2 troubleshooting 
 
 
This course prepares you for Exam 100-890.

Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 (Duration : 16 Hours) Download Course Contents

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Course Prerequisites

• Basic computer knowledge