Hone Your Skills with Cisco Certified Technician Collaboration Devices (CLTECH) v1.0 Course

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Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Course Overview

The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 certification is a professional qualification for tech support roles in IT industries. It affirms a technician's expertise in maintaining and repairing Cisco voice, video, and collaboration devices. This certification testifies proficiency in diagnosing, restoring, repairing, and replacing critical Cisco collaboration and networking devices at customer sites. It is widely recognized in the IT industry to validate the skills necessary for onsite support and maintenance of Cisco systems and equipment. Industries use this certification to ensure they hire the best skilled and qualified technicians, which ultimately helps them to maintain system efficiency and reduce downtime.


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Collaboration Environment Overview
  • Infrastructure Overview
  • Cisco Converged Network
  • Introducing Cisco Collaboration Technology and Solution
  • Basic Video Concepts
  • Evolution of Cisco IP Video Solutions
  • Cisco Conferencing Infrastructure Overview
  • Cisco On-Premises, Cloud, and Hybrid Deployments
  • Cisco Webex® Product Lines and Their Components
  • Cisco Unified Communications Manager IM and Presence Service
  • Introducing Cisco Unified CM
  • Cisco Webex Desktop Series Hardware Components
  • Cisco Webex Board Hardware Components
  • Cisco Webex Room Kit System Hardware Components
  • Cisco Webex Room 55 and Cisco Webex Room 70 G2 Hardware Components
  • Cisco Webex Room Panorama Immersive System Hardware Components
  • Cisco MX and SX Quick Set and SX80 Codec
  • Cisco TelePresence® IX-5000 Hardware Components
  • Cisco Collaboration Peripherals Hardware
  • Basic IP Settings
  • Use CLI Commands
  • Use a Terminal Emulator for a Console Connection
  • Use a Serial Connection to the CLI
  • Connect to the Web Interface
  • Use File Transfer Protocols
  • Use USB for File Transfers
  • Backup and Restore
  • CLI Commands for Hardware Status and Verification
  • Perform a Test Call
  • Use the Touch 10 Controller to Find System Information
  • Manage the Lists of Trusted Certificate Authorities (CAs)
  • Manage Software
  • Add an Option or Release Key
  • Reset Endpoint Devices
  • Change the Device Passphrase
  • Find and Edit IP Information
  • Access Device and Setup Configuration
  • Identify MAC Address Mismatch
  • Determining Endpoint Device Status
  • Special Safety Precautions
  • Hardware Replacement
  • Verifying Successful Operation
  • Content Sharing
  • Speaker Tracking
  • Snap to Whiteboard
  • Presenter Tracking
Live Online Training (Duration : 8 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
02 Oct
09:00 AM - 05:00 PM CST
(8 Hours/Day)
06 Nov
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites
- Basic understanding of networking technologies
- Knowledge of Cisco collaboration devices
- Familiarity with operating web-based tools and command-line interfaces
- Prior work or hands-on lab experience in installing, operating, and maintaining Cisco devices
- No official prerequisites from Cisco but CCNA Collaboration certification recommended.

Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Certification Training Overview

The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 certification training equips technicians with essential skills to troubleshoot and maintain Cisco collaboration solutions. It covers general topics such as identifying Cisco collaboration hardware components, operating a Cisco collaboration system, and understanding cabling connections specific to Cisco collaboration environments. This course also familiarizes students with Cisco collaboration software operation and interface navigation.

Why Should You Learn Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0?

The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 course equips learners with valuable technical abilities. It enhances understanding of Cisco's collaboration hardware, interpretation of system diagnostics and repairing malfunctions. Moreover, it boosts employability, potentially leading to advanced career opportunities and higher salary prospects in the IT and networking industry.

Target Audience for Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Certification Training

• IT professionals aiming to expand their knowledge in supporting Cisco Collaboration Devices
• Existing Cisco certification holders looking for specialized training
• Hardware professionals striving to understand Cisco technology
• Network designers, administrators, and engineers interested in collaboration technology
• Individuals looking to pass the Cisco Certified Technician Collaboration Certification Exam

Why Choose Koenig for Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Certification Training?

• Certified Instructors: Ensures high-quality training from certified experts in Cisco technology.
• Boost Your Career: Acquire Cisco Certification which is highly valued in the IT field, increasing career opportunities.
• Customized Training Programs: Tailored courses to meet individual learning needs & objectives.
• Destination Training: Providing a unique learning holiday experience.
• Affordable Pricing: Competitive fee structure with high-value training.
• Top Training Institute: Renowned in the IT industry for exemplary training services.
• Flexible Dates: Choose from an extensive schedule of course dates.
• Instructor-Led Online Training: Personalized online training with constant support.
• Wide Range of Courses: Diverse IT courses to choose from.
• Accredited Training: Authorized training partner for major IT certifications.

Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Skills Measured

After completing the Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 certification training, individuals gain skills in the areas of basic IP networking, telephony concepts and VoIP fundamentals, inclusive of installation, troubleshooting and maintenance. They will understand Collaboration architecture, modules and peripherals, and be able to identify Cisco Unified Communications Manager software and hardware components. They will also develop proficiency in the use of the Cisco Command-Line Interface (CLI) for local interactions, and various Cisco diagnostic tools.

Top Companies Hiring Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Certified Professionals

Top companies hiring Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 certified professionals include IBM, Cisco, Amazon, Verizon, Microsoft, Hewlett-Packard, and Accenture. These global technology firms highly value certified professionals for positions involving network engineering, system administration, IT support, and data center operations.

Learning Objectives - What you will Learn in this Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 Course?

The learning objectives of the Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0 course is to equip professionals with knowledge and skills to install, operate, and troubleshoot Cisco collaboration devices within a customer's environment. The course aims to teach participants to identify Cisco devices models, accessories, cabling and interfaces, to successfully perform Cisco software upgrades, and to enable necessary administrative functionalities. Additionally, it prepares them for site surveys, onsite networking infrastructural checks, and to work cohesively with Cisco's Technical Assistance Centre. This course is fundamental in training professionals to provide basic support for Cisco's Collaboration Solutions.
Student Name Feedback
Ergun Uluc
United States
A1. I liked the instructor explaining things in detail


Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
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The Fee includes:
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  • Remote Labs
Yes, Koenig Solutions is a Cisco Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.

Prices & Payments

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Travel and Visa

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