Administering Cisco Unified Communications Manager (ACUCM) v12


Administering Cisco Unified Communications Manager (ACUCM) v12 Certification Training Course Overview

Enroll for 4-day Administering Cisco Unified Communications Manager (ACUCM) v12 Training accredited by Cisco. In this course you learn the concepts of IP telephony based in system administration, including its function, features, and configuration.

Through a blend of hands-on labs and interactive lectures, you will learn basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.

Target Audience:

  • Phone Network Administrators
  • Phone Network Engineers
  • Data System Administrators
  • Entry-level Network Engineers

Learning Objectives:

After completing this course, you will be able to:

  • Understand the importance of and configuration of redundancy and high availability in the enterprise network
  • Describe user configuration and the user web interface
  • Explain basic phone options and the use of BAT
  • Explain the route plan and on-net/off-net calling
  • Describe the various media resources, including conferencing and MOH
  • Describe the basic phone features and use of hunt groups

 


Administering Cisco Unified Communications Manager (ACUCM) v12 (32 Hours) Download Course Contents

Course Details Schedule
Live Virtual Classroom (Instructor-Led)

Fee : On Request
9 AM - 5 PM (Flexible Time Slots for 4 hours option)






May
8 Hours/Day
03-06
09-12
10-13
17-20
03-12
09-18
10-19
17-26
June
8 Hours/Day
07-10
13-16
14-17
21-24
07-16
13-22
14-23
21-30
July
8 Hours/Day
05-08
11-14
12-15
05-14
11-20
12-21
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

  • Basic Knowledge of IP and networking or voice networks is suggested but not required
  • Basic Knowledge of the Windows desktop environment