Learn to Administer Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] with Expert Insight and Hands-On Training

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Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Course Overview

The Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] course provides a comprehensive coverage of the Cisco Unified Communications Manager (CUCM) and the Cisco Unity Connection (CUC) systems, teaching participants how to install, configure, and manage these systems. The course features intensive hands-on labs and provides detailed step-by-step instructions on how to implement and configure a CUCM and CUC system. It is designed for individuals who need to administer and troubleshoot medium to large production deployments.
This course is ideal for those who need to learn how to install, configure, and manage CUCM and CUC systems. It will provide participants with the knowledge needed to administer and troubleshoot medium to large production deployments. Upon completing the course, participants will be able to configure and maintain the system for their organization, as well as use troubleshooting techniques to resolve any problems that may arise. Additionally, participants will gain the confidence needed to pass the Cisco Certified Network Professional Voice (CCNP Voice) examination.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Live Online Training (Duration : 40 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
Date On Request
Course Prerequisites

The primary prerequisite for the Administering Cisco Unified Communications Manager and Cisco Unity Connection UC11ADM course is Cisco CCNA Collaboration. Additionally, while not mandatory, experience in implementing, operating, or troubleshooting Cisco Voice Gateways, routers, and networking infrastructure would be beneficial to those taking the course.

Target Audience

The target audience for Administering Cisco Unified Communications Manager and Cisco Unity Connection is system or network administrators, or customer service staff who need to understand and properly deploy and manage a solution based on them
This course is designed to help individuals gain a comprehensive understanding of Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection, along with basic skills necessary to configure and maintain these systems
The course will provide the knowledge necessary to retrieve and understand system logs, troubleshoot different voice applications, and maintain business continuity
Furthermore, the target audience should possess the knowledge to evaluate and apply new technologies to their solutions during installation, ongoing maintenance, and upgrades

Learning Objectives of Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM]

1. Understand how to use the Cisco Unified Communications Manager for deploying and administering unified communication systems.
2. Describe the features of Cisco Unity Connection, such as prompt and message management, administration, end-user access, integration with external services, and unified messaging.
3. Explain the infrastructure components of Cisco Unified Communications Manager, such as the Cisco Unified SRST, Cisco Unified CM IM&P, and Cisco Voice Gateway.
4. Implement and manage devices and users in Cisco Unified Communications Manager, including endpoints, Cisco IM&P clients, and voicemail users.
5. Configure features such as CallManager Express, conferencing, digital networking, and voice-mail.
6. Configure Cisco Unified Communications Manager for Quality of Service (QoS) and high availability.
7. Monitor and troubleshoot the Cisco Unified Communications Manager network.
8. Use dial plan components, such as partitions, calling search spaces, and translation patterns in Cisco Unified Communications Manager


1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
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Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
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Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our @koenig-solutions.com email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.

Prices & Payments

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Yes, We are

Travel and Visa

Yes we do after your registration for course.

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