Cisco UC11ADM Course: Learn Administration for Unified Communications Manager and Unity Connection

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Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Course Overview

The Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] is a certification that validates a professional's knowledge in administering, handling, and troubleshooting Cisco's Unified Communications Manager and Unity Connection solutions. These solutions are pivotal for facilitating and managing corporate communication networks, enhancing operational efficiency, and ensuring the seamless transfer of voice and video data. Industries globally use this certification as a benchmark to hire qualified IT professionals proficient in managing, scaling, and resolving issues related to Cisco communications environments. This certification covers various essential concepts like configuring users and associated devices, route plans, maintaining and monitoring system services.


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  • Koenig is a Cisco Learning partner based out of India having the delivering capability across all Cisco courses
Live Online Training (Duration : 40 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
11 - 15 Dec
09:30 PM - 05:30 AM CST
(8 Hours/Day)
15 - 19 Jan
09:30 PM - 05:30 AM CST
(8 Hours/Day)
05 - 09 Feb
09:30 PM - 05:30 AM CST
(8 Hours/Day)
+ If you accept merging of other students.
Course Prerequisites
• Basic knowledge in IP networks and routing/switching
• Understanding of traditional digital PBX systems
• Familiarity with traditional public switched telephone networks (PSTN) and VoIP technologies
• Basic computer literacy
• Basic understanding of Microsoft Windows operating systems.
• Knowledge of Cisco IOS gateways is preferred.

Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Certification Training Overview

The Cisco UC11ADM certification training is designed to equip IT professionals with skills in administering Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection. The course covers key areas including CUCM and Unity Connection administration, user management, advanced features, and maintenance. Participants also learn about LDAP, dial plan, and IP phone services configuration. Further, the course delves into troubleshooting techniques, signaling and media paths, and more. This helps participants manage, monitor, and optimize communication infrastructure effectively.

Why Should You Learn Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM]?

Learning the UC11ADM course provides knowledge in creating, administering, and managing IP telephony, voicemail, and call routing functions. It enhances problem-solving and decision-making skills in real-world, unified communications environments. Additionally, it enables professionals to improve system performance, leading to improved business operations and productivity.

Target Audience for Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Certification Training

- Network engineers and administrators
- Telecom engineers and managers
- IT professionals managing unified communication solutions
- System Analysts working on Cisco platforms
- Technical support personnel for UC solutions
- Network professionals seeking Cisco certification.

Why Choose Koenig for Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Certification Training?

- Access to Certified Instructors: Professionals with top industry certifications guide students, providing best-in-class training.
- Boost your Career: Building comprehensive knowledge on UC11ADM could lead to career advancement opportunities.
- Customized Training Programs: Tailored programs to meet individual learning requirements.
- Destination Training: Offers immersive offsite training experiences for unparalleled learning.
- Affordable Pricing: Competitive rates make the high-quality training accessible to more people.
- Top Training Institute: A globally recognized organization known for its exceptional training programs.
- Flexible Dates: Training schedules built to accommodate the learners' availability.
- Instructor-Led Online Training: Interactive, live training from anywhere in the world.
- Wide Range of Courses: Diverse catalog of courses available to enhance skill sets.
- Accredited Training: Certifications from Koenig are respected and acknowledged worldwide.

Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Skills Measured

After completing the UC11ADM certification training, an individual will acquire skills such as managing Unified Communications Manager (UCM) settings, features, and users, understanding calling privileges and call routes in CUCM, administering Unity Connection Integration, and utilizing Cisco Unified IM and Presence Service. They will also learn about configuring Unified Mobility, Extension Mobility, and Unified Mobility Voice Access, managing telephony and phone features, and troubleshooting Cisco Unified Communications solutions.

Top Companies Hiring Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Certified Professionals

Major companies including Cisco Systems, Verizon, IBM, Accenture and AT&T are among the top recruiters hiring professionals with UC11ADM certification. This certification is especially valued in companies dealing with IT services, networking, telecommunications, and business processes, where managing communications systems is crucial.

Learning Objectives - What you will Learn in this Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] Course?

The learning objectives for the Administering Cisco Unified Communications Manager and Cisco Unity Connection [UC11ADM] course include understanding and executing essential equipment configuration processes. It involves learning about the administration of users in Cisco Unity Connection and Cisco Unified Communications Manager (CUCM), and understanding how to manage end-user interfaces, mobility features, and voice mailboxes. Additionally, the course aims to teach students how to maintain systems through CUCM, how to generate reports, and how to carry out routine maintenance tasks. Essentially, students should complete the course with a comprehensive understanding of the tools and functions of Cisco Unified Communications solutions.


1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
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Yes, we do offer corporate training More details
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Yes, we also offer weekend classes.
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It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
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You can pay through debit/credit card or bank wire transfer.
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Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Remote Labs
Koenig is a Cisco Learning partner based out of India having the delivering capability across all Cisco courses
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

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Travel and Visa

Yes we do after your registration for course.

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