Open Source/Certified Cloud Security Professional and ServiceNow

Certified Cloud Security Professional and ServiceNow Certification Training Course Overview

Acquiring the globally recognized CCSP cloud security certification is a proven way to build your career and better secure critical assets in the cloud. The CCSP certification demonstrates you have the advanced technical skills & knowledge to design, manage and secure data, applications and infrastructure in the cloud using best practices, policies and procedures established by the Cybersecurity experts. 
 
ServiceNow is a cloud-based IT Service management tool, which is developing exponentially in the space of ITSM and IT Governance. ServiceNow is an excellent platform to develop custom applications according to the business demands of the customers. In this training program, you will learn to master ServiceNow capabilities through hands-on, real-world instruction to helps you meet your goals. Koenig Solutions offers an expansive portfolio of training offerings across IT, HR, Customer Service, and other departments that cover the Now Platform. Whether you are simply getting started or ready to extend your abilities and knowledge of ServiceNow, we can teach you how to work quickly and maximize your utilization.
 
Audience:
  • Enterprise Architect
  • Security Administrator
  • Systems Engineer
  • Security Architect
  • Security Consultant
  • Security Engineer
  • Security Manager
  • Systems Architect
  • Systems Administrators

Certified Cloud Security Professional and ServiceNow (200 Hours) Download Course Contents

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Course Modules

Module 1: An Introduction to ServiceNow and its UI
  • An overview of ServiceNow
  • Various versions of ServiceNow
  • An Architectural Overview of ServiceNow
  • Login and User Interface of ServiceNow
  • Methods of configuring navigation
  • Various options of Search and Banding
  • Methods of managing Lists and Forms
  • Explore Several Filters
  • Breadcrumbs and Search functionality
  • Plugins
  • Social and Collaboration features in ServiceNow
Module 2: User Administration
  • User data and authentication of the users
  • Adding new users and groups
  • Roles and usually offered roles
  • An introduction to Several Admin Roles
  • Testing and creating the Assignment Rules
Module 3: Data Management and Reporting
  • ServiceNow and Database tables
  • Table relationships and administration
  • Types of Modules and Applications
  • Import Sets
  • Data sources and transform maps
  • CMBD (Configuration Management Database)
  • ServiceNow tables and CIS
  • Reporting applications and capabilities
  • Running reporting
Module 4: Automation Platform of ServiceNow
  • Knowledge Management
  • Knowledge base architecture and security
  • Service Catalog
  • Essential components of the Service Catalog
  • Ways to maintain the Catalog variables and items
  • Record all the producers and order guides
  • Workflow situations
  • Key activities
  • Various conditions and stages
  • Approval and SLA
Module 5: Core Application Administration
  • An architectural overview of Client Side and Server Side
  • User Interface policy and Data policy
  • User Interface Actions
  • Business rules and client scripts
  • An overview of different Security Levels
  • ACLs and settings of the high security
  • Setting events
  • Notifications and logs
Module 6: Maintenance
  • Update set
  • Update all the Set capture and update all the set processes
  • Release cycle of ServiceNow
  • Notifications
  • Performance elements and stats
  • An overview of ‘Connect
  • Connect - A useful collaboration tool
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Course Prerequisites
  • Basic Computer Knowledge.

After completion of this course; you will be able to:

  • Explore the concepts of  cloud computing
  • Understand the architecture of cloud reference
  • Know about security concepts pertaining to cloud computing
  • Explore the design principles of secure cloud computing
  • Explore the  trusted cloud services
  • Describe ServiceNow key features and benefits
  • Perform core configuration tasks
  • Manage data with table, the configuration management database (CMDB), import sets and update sets
  • Understand core Service-Now.com applications and modules
  • List the high-level setup steps for the mandatory dependencies
  • Work with the User Interface (UI) policies, data policies, UI actions, business rules and client scripts
  • Trace how the out-of-box Self-Service Application pages display