Asset Management Essentials in Jira Service Management - Live Team Training Course Overview

Asset Management Essentials in Jira Service Management - Live Team Training Course Overview

Unlock the potential of Asset Management with our Asset Management Essentials in Jira Service Management - Live Team Training. In just 8 hours, your team will master handling Enterprise assets (EAM) and IT assets (ITAM), alongside exploring CMDB capabilities. Gain familiarity with the Assets UI and navigation before delving into creating and managing object types, attributes, and objects. The course includes practical exercises on running searches, generating reports, configuring Assets automation, and integrating external systems for data import. Ensure a hands-on experience with a free trial of JIRA Cloud. Prior knowledge in Jira Service Management and Jira Automation is recommended to maximize the learning experience.

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  • Live Online Training (Duration : 8 Hours)
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  • Live Online Training (Duration : 8 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

Minimum Required Prerequisites for the Asset Management Essentials in Jira Service Management - Live Team Training Course:


Before enrolling in the Asset Management Essentials in Jira Service Management - Live Team Training course, we suggest that your team members should have a basic familiarity with:


  • Jira Service Management: Understanding tickets, queues, and basic navigation within Jira Service Management.


  • Jira Automation: Basic knowledge of creating and managing simple automation rules within the Jira environment.


These foundational skills will ensure a smoother learning experience and enable your team to fully engage with the course content.


Target Audience for Asset Management Essentials in Jira Service Management - Live Team Training

Asset Management Essentials in Jira Service Management - Live Team Training introduces your team to managing enterprise and IT assets within Jira, exploring CMDB capabilities, automation, and integration for improved asset management efficiency.


  • IT Managers
  • Asset Managers
  • Configuration Managers
  • IT Service Desk Teams
  • System Administrators
  • IT Operations Managers
  • IT Consultants
  • Infrastructure Managers
  • Network Administrators
  • Project Managers in IT
  • Technical Support Teams
  • Software Engineers involved in IT Service Management
  • Business Analysts in IT
  • DevOps Engineers


Learning Objectives - What you will Learn in this Asset Management Essentials in Jira Service Management - Live Team Training?

Introduction: The Asset Management Essentials in Jira Service Management Live Team Training course equips your team with the skills to manage Enterprise and IT assets effectively using Assets. The course covers UI navigation, object schemas creation, automation configuration, and data integration.

Learning Objectives and Outcomes:

  • Understand the basics of Assets in Jira Service Management.
  • Navigate and use the Assets UI efficiently.
  • Create and manage object types, attributes, and objects within object schemas.
  • Connect different object types for a cohesive asset management strategy.
  • Perform advanced searches and utilize basic IQL (Insight Query Language).
  • Import data from external systems into Assets.
  • Configure and implement automation within the Assets tool.
  • Generate and interpret reports for better asset management insights.
  • Learn to manage the Configuration Management Database (CMDB) capabilities within Assets.
  • Gain hands-on experience with a free trial of JIRA Cloud to apply learned concepts.

Target Audience for Asset Management Essentials in Jira Service Management - Live Team Training

Asset Management Essentials in Jira Service Management - Live Team Training introduces your team to managing enterprise and IT assets within Jira, exploring CMDB capabilities, automation, and integration for improved asset management efficiency.


  • IT Managers
  • Asset Managers
  • Configuration Managers
  • IT Service Desk Teams
  • System Administrators
  • IT Operations Managers
  • IT Consultants
  • Infrastructure Managers
  • Network Administrators
  • Project Managers in IT
  • Technical Support Teams
  • Software Engineers involved in IT Service Management
  • Business Analysts in IT
  • DevOps Engineers


Learning Objectives - What you will Learn in this Asset Management Essentials in Jira Service Management - Live Team Training?

Introduction: The Asset Management Essentials in Jira Service Management Live Team Training course equips your team with the skills to manage Enterprise and IT assets effectively using Assets. The course covers UI navigation, object schemas creation, automation configuration, and data integration.

Learning Objectives and Outcomes:

  • Understand the basics of Assets in Jira Service Management.
  • Navigate and use the Assets UI efficiently.
  • Create and manage object types, attributes, and objects within object schemas.
  • Connect different object types for a cohesive asset management strategy.
  • Perform advanced searches and utilize basic IQL (Insight Query Language).
  • Import data from external systems into Assets.
  • Configure and implement automation within the Assets tool.
  • Generate and interpret reports for better asset management insights.
  • Learn to manage the Configuration Management Database (CMDB) capabilities within Assets.
  • Gain hands-on experience with a free trial of JIRA Cloud to apply learned concepts.